Amanda Elsner
Customer Support, Associate at Blackbaud | Indianapolis, Indiana, United States
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Amanda Elsner is a seasoned Customer Success professional at Blackbaud, where she has dedicated the past nine years to enhancing client experiences and driving the adoption of innovative cloud technology solutions. Currently serving as a Functional Expert, Amanda specializes in education and adoption strategies, ensuring that clients maximize the value of their investments in Blackbaud’s products. Her expertise lies in managing customer relationships, where she employs her strong project management skills to create buy-in and communicate effectively across various stakeholders.
One of Amanda's key projects involves the creation of engaging demo videos using Camtasia, which highlight the diverse functional areas within RENXT. These resources not only showcase the software's capabilities but also serve as vital tools for scaling client education, empowering users to leverage the platform to its fullest potential. Additionally, Amanda has pursued professional development through LinkedIn Learning, focusing on Instructional Design for Adult Learners. She has taken the initiative to summarize this coursework for her team, enhancing their client training efforts and ensuring that the educational materials are tailored to meet the needs of adult learners.
In her collaborative role with Customer Success Managers, Amanda plays a pivotal part in customer onboarding and ongoing support, utilizing her skills in data analysis and customer relationship management (CRM) to drive strategic solutions. Her commitment to fostering a positive workplace culture and her understanding of organizational dynamics further enhance her ability to advocate for clients. Amanda’s dedication to allyship and continuous improvement positions her as a key asset in Blackbaud's mission to empower organizations through technology.
Accounting Clerk at Blue & Co., LLC in August 2026 to August 2026
Customer Support, Associate at Blackbaud in August 2026 to Present
Customer Support, Staff at Blackbaud in August 2026 to Present
Functional Expert at Blackbaud in August 2026 to Present
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University of Indianapolis - School of Business, MBA, January 2010 to January 2013
Bowling Green State University, Bachelor of Arts, January 1994 to January 1998
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Customer Demos
Customer Education
Demos
Learning
Digital Content
Product Support
Presentations
Corporate Meetings
Fundraising Best Practices
Software Implementation
Creative Problem Solving
Customer Support
Software Support
Communication
Luminate Online
Project Management
Customer Relationship Management (CRM)
Technical Presentations
Raiser's Edge
Data Analysis
Financial Reporting
Account Reconciliation
Accounting
General Ledger
Customer Service
Microsoft Excel
Budgets
Finance
Analysis
Time Management
Diversity & Inclusion
Diversity Program Development
Workplace Culture
Interpersonal Communication
Customer Success
Customer Engagement
Business Management
Support Management
Customer Onboarding
Professional Communication
Microsoft Power Platform
Webcam
Cognitive Flexibility
Hiring
Emotional Intelligence
Project Leadership
Organizational Politics
Non-profit Management
Neurodiversity Career Support
Diversity, Equity, Inclusion and Belonging (DEIB)
Allyship
Instructional Design
Articulate 360
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Discover more about BlackbaudWhat is Amanda Elsner email address?
Email Amanda Elsner at [email protected] and [email protected]. This email is the most updated Amanda Elsner's email found in 2026.
What is Amanda Elsner phone number?
Amanda Elsner phone number is 317-205-1341.
How to contact Amanda Elsner?
To contact Amanda Elsner send an email to [email protected] or [email protected]. If you want to call Amanda Elsner try calling on 317-205-1341.
What company does Amanda Elsner work for?
Amanda Elsner works for Blackbaud
What is Amanda Elsner's role at Blackbaud?
Amanda Elsner is Customer Support, Associate
What industry does Amanda Elsner work in?
Amanda Elsner works in the Computer Software industry.
Amanda Elsner Email Addresses
Amanda Elsner Phone Numbers
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