Alyssa Kho

Alyssa Kho currently serves as a Manager in Management Consulting at Synpulse, where she leverages her extensive industry experience to drive impactful business transformations for financial institutions. Her role involves collaborating closely with banking clients to optimize operational efficiency, enhance customer experience, and implement innovative digital solutions. Alyssa’s expertise spans across key areas such as payments modernization, retail banking, and wealth management, enabling her to deliver tailored strategies that align with clients’ strategic goals.

One of Alyssa’s notable contributions at Synpulse includes leading complex cross-functional initiatives that integrate emerging technologies with existing banking infrastructure. Her deep understanding of payment systems—ranging from Fast and Secure Transfers (FAST) and PayNow QR to interbank GIRO—has been instrumental in streamlining payment processes and enhancing transaction security. She has played a pivotal role in supporting the pre-launch, launch, and post-launch phases of Singapore’s first digital retail bank, overseeing the definition of business processes and requirements for innovative payment features. This involved coordinating with product teams, conducting detailed business analysis, and ensuring compliance with regulatory standards.

Alyssa’s skill set encompasses business analysis, data analytics, and project management, which she applies to develop actionable insights and implement scalable solutions. Her ability to manage stakeholder expectations, coupled with her attention to detail and strategic thinking, positions her as a trusted advisor in the banking transformation space. Through her work at Synpulse, Alyssa continues to shape the future of digital banking, helping clients navigate the complexities of financial innovation with confidence and agility.