Allison Herdic

Allison Herdic currently serves as an Industry Researcher (Contract) at Chartwell, Inc., where she leverages her deep expertise in data analysis and strategic research to support the utility sector across North America. In this role, Allison is instrumental in producing comprehensive, data-driven insights that inform industry best practices and guide utility leaders in making informed decisions. Her work involves synthesizing complex industry data into clear, actionable reports and case studies, which serve as valuable resources for organizations seeking to enhance operational efficiency, customer satisfaction, and workplace culture.

A key aspect of Allison’s contributions includes her involvement in writing and editing best practices case studies, highlighting innovative strategies and successful initiatives within the utility industry. Her analytical skills are also showcased through her role as a judge for Chartwell’s prestigious Best Practices Awards, where she evaluates industry-leading projects and recognizes excellence in service delivery and operational innovation. Additionally, Allison contributes regularly to industry blogs, delivering insightful, topic-specific content that keeps utility professionals informed about emerging trends, regulatory changes, and technological advancements.

With a strong foundation in editing, news writing, and strategic communications, Allison ensures that all content aligns with AP Style standards and maintains high editorial quality. Her expertise in customer satisfaction and management further enhances her ability to produce relevant, impactful research that supports utility companies in fostering healthy workplace cultures and improving stakeholder engagement. Overall, Allison’s multifaceted role at Chartwell exemplifies her dedication to advancing the utility industry through purposeful research, data analysis, and thought leadership.