Ali Matz
Technical Product Sales Support Specialist at Xfinity | Jamison, Pennsylvania, United States
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Ali Matz currently serves as a Technical Product Sales Support Specialist at Xfinity, where he plays a pivotal role in bridging the gap between advanced telecommunications technology and frontline sales teams. In this capacity, Ali leverages his deep technical expertise to assist sales representatives in understanding and effectively communicating the features and benefits of Xfinity’s mobile and internet products. His role involves providing real-time troubleshooting support, ensuring seamless activation processes, and resolving escalated customer or system issues swiftly—contributing to an enhanced customer experience and increased sales efficiency.
Ali’s proficiency in system navigation, mobile device functionality, and network connectivity allows him to deliver comprehensive technical guidance that empowers sales teams to confidently address customer inquiries and close deals. He also plays a key role in educating internal teams on product updates, new tools, and best practices, ensuring that the sales force remains well-informed and capable of delivering expert support. His ability to translate complex technical information into clear, actionable insights is instrumental in driving revenue growth and improving operational workflows.
With a strong foundation in customer service, research, and team leadership, Ali excels at fostering collaboration across departments and enhancing internal communication. His skills in Microsoft Excel, Word, and Windows further support his analytical and organizational capabilities, enabling him to manage data and streamline processes effectively. Overall, Ali Matz’s expertise in technical product support, combined with his strategic approach to sales enablement, makes him a valuable asset in Xfinity’s efforts to deliver innovative solutions and superior customer experiences in a highly competitive telecommunications industry.
Technical Product Sales Support Specialist at Xfinity in April 2025 to Present
Sales Consultant at Xfinity in February 2016 to May 2025
Sales Associate at T-Mobile in October 2013 to February 2016
Marketing Intern at eBay Enterprise Marketing Solutions (formerly e-Dialog) in May 2012 to August 2012
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West Chester University of Pennsylvania, Bachelor's degree, November 2026
Archbishop Ryan High School, November 2026
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Sales
Microsoft Office
Microsoft Excel
Microsoft Word
PowerPoint
Customer Service
Research
Photoshop
Social Media
Teamwork
Public Speaking
English
Windows
Event Planning
Team Leadership
Market Research
E-commerce
Marketing
Leadership
Customer Retention
Customer Experience
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Discover more about XfinityWhat is Ali Matz email address?
Email Ali Matz at [email protected], [email protected] and [email protected]. This email is the most updated Ali Matz's email found in 2026.
What is Ali Matz phone number?
Ali Matz phone number is 2673341661.
How to contact Ali Matz?
To contact Ali Matz send an email to [email protected], [email protected] or [email protected]. If you want to call Ali Matz try calling on 2673341661. (updated on January 28, 2025)
What company does Ali Matz work for?
Ali Matz works for Xfinity
What is Ali Matz's role at Xfinity?
Ali Matz is Technical Product Sales Support Specialist
What industry does Ali Matz work in?
Ali Matz works in the Telecommunications industry.
Ali Matz Email Addresses
Ali Matz Phone Numbers
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