Aleya Razvi
Customer Success Manager at Fiix Software | Whitby, Ontario, Canada
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Aleya Razvi currently serves as a Customer Success Manager at Fiix Software, where she leverages her extensive expertise in customer relationship management and business strategy to drive exceptional results. With a proven track record of exceeding sales quotas by 20% annually, Aleya has demonstrated her relentless commitment to achieving remarkable sales growth, particularly in the competitive landscape of software solutions. Her adept management of a $1M+ portfolio has resulted in a sustained 15% year-over-year growth for each account, showcasing her ability to cultivate high-value relationships and deliver tailored solutions that meet client needs.
In her role, Aleya is entrusted with high-care accounts that require exceptional support and strategic oversight. She excels in proactive relationship management, achieving an impressive 95% client retention rate, which speaks volumes about her dedication to client satisfaction and loyalty. By pioneering innovative sales streams, Aleya has not only identified new opportunities but also collaborated closely with product and sales teams to enhance service offerings and drive customer engagement.
Her skill set is robust, encompassing Gainsight, business analysis, change management, and ERP integration, which allows her to effectively navigate the complexities of customer success in the software industry. Aleya’s ability to analyze requirements and implement strategic solutions positions her as a key player in Fiix Software’s mission to deliver unparalleled value to its clients. As she continues to excel in her role, Aleya remains focused on fostering long-term partnerships and driving transformative outcomes for both her clients and the organization.
Customer Success Manager at Fiix Software in August 2021 to Present
Customer Success Manager at Newvic Technologies in February 2020 to August 2021
Sr. Account Manager at SRA Staffing in April 2019 to February 2020
Account Manager at CRMG in April 2011 to February 2020
Jr. Account Executive at CRMG in March 2007 to April 2011
Customer Service Representative at CRMG in February 2004 to March 2007
Client Care Coordinator at CRMG in April 2001 to February 2004
Program Coordinator at Canadian Wheat in January 1999 to January 2000
Support Compliance Officer at PwC in January 1998 to January 1999
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Osmania University, Masters
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Customer Satisfaction Research
Teamwork
Business Relationship Management
Transition Management
Collaborative Problem Solving
Customer Segmentation Strategy
Strategic Thinking
Business Analytics
Client Services
Sales
Interpersonal Skills
Soft Skills
Management Development
Strategic Partnerships
Software Industry
Online Campaign Management
Presentation Skills
Team Performance
Organization Skills
Training
Delegation
Attention to Detail
Presentations
Business Reviews
Key Performance Indicators
Individual Development
Emotional Intelligence
Program Planning
Escalations Management
Partner Relationship Management
Strategic Leadership
Microsoft Solutions
Customer Success
Sales Presentations
Customer Service
Project Management
Microsoft Office
Communication
Business-to-Business (B2B)
Negotiation
Customer Satisfaction
Problem Solving
Sales Processes
Software as a Service (SaaS)
Stakeholder Engagement
Project-based Learning
Renewals
Experiential Learning
Customer Engagement
Salesforce.com
Business Development
Gainsight
Customer Relations
Business Process
Business Intelligence
Business Analysis
Product Management
Requirements Analysis
Sales Management
Change Management
Campaign Management
Segmentation
Customer Loyalty
Customer Insight
Customer Retention
Email Marketing
Marketing Strategy
Pre-sales
Customer Experience
Online Marketing
Relationship Marketing
ERP
Business Process Improvement
Business Strategy
Account Management
Business Management
Process Improvement
Brand Loyalty
Management
SDLC
Integration
CRM
Strategy
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Discover more about Fiix SoftwareWhat is Aleya Razvi email address?
Email Aleya Razvi at [email protected] and [email protected]. This email is the most updated Aleya Razvi's email found in 2026.
How to contact Aleya Razvi?
To contact Aleya Razvi send an email to [email protected] or [email protected]. (updated on September 28, 2024)
What company does Aleya Razvi work for?
Aleya Razvi works for Fiix Software
What is Aleya Razvi's role at Fiix Software?
Aleya Razvi is Customer Success Manager
What is Aleya Razvi's Phone Number?
Aleya Razvi's phone +44 ** **** *103
What industry does Aleya Razvi work in?
Aleya Razvi works in the Information Technology & Services industry.
Aleya Razvi Email Addresses
Aleya Razvi Phone Numbers
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