Alexia Strickland
Help Desk Technician at General Dynamics Information Technology | Laurel, Maryland, United States
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Alexia Strickland currently excels in her role as a Help Desk Technician at General Dynamics Information Technology (GDIT), where she leverages her extensive background in data analysis and IT support to enhance operational efficiency and customer satisfaction. With over three years of experience in analyzing and rectifying data discrepancies, Alexia has developed a keen eye for detail and a strategic mindset that allows her to navigate complex IT environments effectively. Her expertise in cybersecurity and troubleshooting is particularly valuable in her current position, where she is responsible for providing technical support across various platforms, including network, desktop, and systems hardware and software.
In her role, Alexia is not only a problem solver but also a subject matter expert in technical project coordination. She plays a pivotal role in risk management, ensuring compliance with government regulations and internal policies while maintaining business continuity. Her ability to transition planning into actionable strategies has been instrumental in streamlining help desk operations, allowing her team to resolve technical issues swiftly and efficiently. Alexia's proficiency in tools such as Salesforce.com and her experience in IT compliance further enhance her capability to support both internal and external customers effectively.
Key projects that Alexia has contributed to include the implementation of a self-service ticketing system, which has significantly reduced response times and improved user experience. Her commitment to continuous improvement and her strong leadership skills make her a valuable asset to GDIT, where she transforms technology challenges into opportunities for growth and innovation.
Help Desk Technician at General Dynamics Information Technology in May 2024 to Present
Lead IT Recruiter at Constellis in October 2022 to May 2024
Director of Compliance at Inter-Con Security Systems, Inc. in October 2020 to May 2023
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University of Maryland Global Campus, Master of Science - MS
Bowie State University, Bachelor of Science - BS
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CI Poly
Cybersecurity
Risk Assessment
Business Continuity Planning
Business Continuity Management (BCM)
Business Planning and Control System (BPCS)
Technical Assistance
Microsoft Excel
Internet Recruiting
Recruitment Advertising
IT Recruitment
Transition Planning
Business Continuity
IT Management
Information Technology
Help Desk Support
Technical Support
IT Compliance
Cybersecurity compliance
Microsoft Office
Web Applications
Strategic Sourcing
Sourcing
Technical Recruiting
Data Analysis
Analytical Skills
Business Analysis
Management
Team Management
Government Contracting
Salesforce.com Administration
ADP Workforce
HRIS
Paycom
SharePoint
SharePoint Administration
Risk Analysis
Risk Analytics
Compliance Management
Contract Management
Government Compliance
Information Technology Infrastructure
Databases
Government
Computer Information Systems
Regulatory Compliance
Onboarding
Contract Recruitment
Certified Associate in Project Management (CAPM)
Project Management
Microsoft Suites
Applicant Tracking Systems
Full Life Cycle Recruiting
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Discover more about General Dynamics Information TechnologyWhat is Alexia Strickland email address?
Email Alexia Strickland at [email protected]. This email is the most updated Alexia Strickland's email found in 2026.
How to contact Alexia Strickland?
To contact Alexia Strickland send an email to [email protected]. (updated on September 04, 2024)
What company does Alexia Strickland work for?
Alexia Strickland works for General Dynamics Information Technology
What is Alexia Strickland's role at General Dynamics Information Technology?
Alexia Strickland is Help Desk Technician
What is Alexia Strickland's Phone Number?
Alexia Strickland's phone (301) ***-*228
What industry does Alexia Strickland work in?
Alexia Strickland works in the Staffing & Recruiting industry.
Alexia Strickland Email Addresses
Alexia Strickland Phone Numbers
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