Alexandra Poon

Alexandra Poon serves as a Marketing Strategist and Back Office Management professional at Dr. Eric Sin-Kam Pediatrics, where her dynamic approach and exceptional communication skills play a pivotal role in enhancing the practice's outreach and operational efficiency. In her current role, Alexandra collaborates closely with the founders to ensure that customer needs are not only met but anticipated. By conducting comprehensive yearly survey reports, she gathers invaluable insights that inform strategic decisions, ensuring that the pediatric practice remains responsive to the evolving needs of families in the community.

One of Alexandra's key projects involves strengthening the brand's presence within the local community. She actively partners with local businesses and vendors, leveraging these relationships to enhance the organic reach of Dr. Eric Sin-Kam Pediatrics. Through her involvement in various community events, she effectively promotes the practice while fostering a sense of belonging and support for families. Her ability to communicate fluently in English, Mandarin, and Cantonese further amplifies her outreach efforts, allowing her to connect with a diverse clientele.

In addition to her marketing responsibilities, Alexandra also serves as the interim HR coordinator, overseeing the onboarding process for new staff members. Her organizational skills and dedication to creating a nurturing environment are evident in her commitment to cultivating safe, growth-producing spaces for youth. With a passion for education and community engagement, Alexandra Poon continues to make significant contributions to Dr. Eric Sin-Kam Pediatrics, ensuring that the practice not only meets but exceeds the expectations of the families it serves.