Alexander Satara
Client Service & Relationship Manager at BNP Paribas - Securities Services | Zurich, Zurich, Switzerland
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Alexander Satara currently serves as a Client Service & Relationship Manager at BNP Paribas Securities Services, where he plays a pivotal role in delivering exceptional client experiences to institutional clients, including Asset Owners and Asset Managers. In this capacity, Alexander acts as a primary escalation point, ensuring that complex issues are addressed promptly and effectively, thereby safeguarding client satisfaction and trust. His expertise in contract management and back-office operations enables him to oversee the delivery of seamless securities servicing, including corporate actions, settlement, and custody solutions, tailored to meet the unique needs of each client.
A core aspect of Alexander’s role involves managing a team of Account Managers and service delivery professionals, fostering a collaborative environment that emphasizes problem-solving and continuous improvement. He conducts regular Client Service Reviews to assess service quality, identify areas for enhancement, and implement strategic initiatives that strengthen client relationships. His proactive approach to renegotiating SLAs ensures that service levels remain aligned with evolving client expectations and industry standards.
Alexander’s project management skills are instrumental during client onboarding, where he orchestrates complex onboarding processes, coordinating cross-functional teams to ensure smooth transitions and integration. His deep understanding of front and back-office operations, combined with his ability to navigate contractual negotiations and service level agreements, positions him as a trusted advisor to his clients. Fluent in English and skilled in micros and client relationship management, Alexander consistently strives to deliver value-added solutions that enhance client retention and foster long-term partnerships within the securities services industry.
Client Service & Relationship Manager at BNP Paribas - Securities Services in September 2023 to Present
Client Service Manager at BNP Paribas - Securities Services in February 2022 to August 2023
Senior Account Manager at Equatex Global in May 2017 to January 2022
Quality Control & Process Management at UBS in May 2016 to May 2017
Securities Specialist Derivatives at UBS in April 2015 to May 2016
Operations Analyst at JPMorgan Chase & Co. in September 2012 to May 2015
Student at Ecole hôtelière de Lausanne in August 2008 to July 2012
Finance Intern at The Ritz-Carlton Hotel Company, L.L.C. in May 2011 to December 2011
Reservation Agnet at Mövenpick Hotels & Resorts in December 2007 to August 2008
Executive Lounge Host at Hilton Hotels & Resorts in January 2005 to January 2007
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Lucerne University of Applied Sciences and Arts, Certificate of Advanced Studies (CAS), November 2026
University of Applied Sciences and Arts Northwestern Switzerland FHNW, Dual Degree: Master of Business Administration - MBA, November 2026
Edinburgh Business School, Heriot-Watt University, Dual Degree: Master of Business Administration - MBA, November 2026
EHL, Bachelor of Science (BSc), November 2026
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Contract Management
Contract Law
Contract Negotiation
Banking
Back Office Operations
Derivatives
Corporate Actions
Process Excellence
Lean Management
Hospitality Management
Hotels
Front Office
Tourism
Micros
Fidelio
Opera
Foreign Languages
Collaborative Problem Solving
Lean Six Sigma
Quality Control
French
English as a Second Language (ESL)
German
Swiss German
Account Management
Client Relations
Global Client Management
Client Services
Client Relationships Strengthening
English
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Discover more about BNP Paribas - Securities ServicesWhat is Alexander Satara email address?
Email Alexander Satara at [email protected] and [email protected]. This email is the most updated Alexander Satara's email found in 2026.
How to contact Alexander Satara?
To contact Alexander Satara send an email to [email protected] or [email protected]. (updated on April 11, 2025)
What company does Alexander Satara work for?
Alexander Satara works for BNP Paribas - Securities Services
What is Alexander Satara's role at BNP Paribas - Securities Services?
Alexander Satara is Client Service & Relationship Manager
What is Alexander Satara's Phone Number?
Alexander Satara's phone (**) *** *** 185
What industry does Alexander Satara work in?
Alexander Satara works in the Banking industry.
Alexander Satara Email Addresses
Alexander Satara Phone Numbers
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