Alejandro Giacari
Network Engineer - Unified Communications at NCCI | West Palm Beach, Florida, United States
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Alejandro Giacari currently serves as the Telecommunications Administrator at NCCI, where he leverages his extensive expertise in Cisco Collaboration and Virtualization to enhance the organization’s communication infrastructure. With a strong foundation in systems administration, Alejandro specializes in designing, implementing, and troubleshooting Cisco Unified Communications solutions. His role encompasses managing critical components such as call processing, Cisco Unified Communications Manager, and Cisco Unity Connection, ensuring seamless communication across the organization.
One of Alejandro's key projects involves the deployment of Cisco Unified Contact Center Express (CCX), where he has successfully integrated advanced CCX scripting to optimize customer interactions and improve service delivery. His proficiency in administering the Cisco Webex application suite and Webex conferencing systems has also been pivotal in facilitating remote collaboration, especially in today’s hybrid work environment. Alejandro's technical acumen extends to supporting third-party appliances and servers, ensuring that all components of the telecommunications ecosystem operate efficiently and securely.
In addition to his hands-on technical skills, Alejandro is adept at security patch management and virtualization technologies, utilizing VMware to create robust and scalable environments. His expertise in Cisco networking and system administration not only enhances operational efficiency but also fosters a culture of innovation within NCCI. As a resourceful problem-solver, Alejandro is committed to driving continuous improvement in telecommunications, making him an invaluable asset to the organization and a leader in his field.
Network Engineer - Unified Communications at NCCI in February 2025 to Present
Telecommunications Administrator at NCCI in February 2021 to February 2025
Voice Engineer at Automotive Management Services inc. in December 2016 to January 2021
Systems Administrator at Taylor & Francis Group in January 2014 to November 2016
Technical Support Analyst II at Taylor & Francis Group in July 2005 to January 2014
Systems Technician at Complex Corporation in January 2003 to June 2005
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Farmingdale State College
Suffolk County Community College, Associate’s Degree
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Voice Solutions
Jabber
SIP Trunking
Technical Understanding
Unified Communications
Contact Center Technology
Technical Support
Scripting
ICM
System Administration
Troubleshooting
Voice over IP (VoIP)
Finesse
Virtualization
Cisco Networking
Windows Server
VMware
Amazon Web Services (AWS)
Nagios
Security Patch Management
Cisco Collaboration
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Discover more about NCCIWhat is Alejandro Giacari email address?
Email Alejandro Giacari at [email protected]. This email is the most updated Alejandro Giacari's email found in 2026.
How to contact Alejandro Giacari?
To contact Alejandro Giacari send an email to [email protected]. (updated on September 02, 2024)
What company does Alejandro Giacari work for?
Alejandro Giacari works for NCCI
What is Alejandro Giacari's role at NCCI?
Alejandro Giacari is Network Engineer - Unified Communications
What is Alejandro Giacari's Phone Number?
Alejandro Giacari's phone (305) ***-*167
What industry does Alejandro Giacari work in?
Alejandro Giacari works in the Insurance industry.
Alejandro Giacari Email Addresses
Alejandro Giacari Phone Numbers
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