Alec Hite
Customer Operations Representative at Redwood Logistics | Chicago, Illinois, United States
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Alec Hite is a dedicated Account Executive at Echo Global Logistics, where he leverages his extensive experience in customer service to enhance client satisfaction and drive operational excellence. With a strong focus on freight transportation and brokerage, Alec excels in managing key account relationships, ensuring that clients receive tailored solutions that align with their unique shipping patterns and logistical needs. His role involves not only addressing routine inquiries but also confidently problem-solving complex issues such as missed pickups, late deliveries, damaged freight, and billing discrepancies.
Alec’s analytical skills allow him to assess situations critically and implement effective resolutions swiftly, ensuring minimal disruption to client operations. His detail-oriented approach ensures that every aspect of the shipping process is meticulously managed, fostering trust and reliability in his client relationships. He is adept at utilizing Microsoft Word and PowerPoint to create impactful presentations and reports that communicate vital information clearly and effectively.
In addition to his technical expertise, Alec is passionate about customer success and thrives in dynamic environments where he can continuously adapt and grow. His commitment to customer retention is evident in his proactive communication style and his ability to build strong, lasting relationships with clients. By staying attuned to industry trends and leveraging his program management skills, Alec not only meets but often exceeds client expectations, positioning himself as a valuable partner in their logistics journey.
Customer Operations Representative at Redwood Logistics in November 2024 to Present
Account Executive at Echo Global Logistics in October 2023 to October 2024
Operations Representative at Coyote Logistics in June 2021 to September 2023
Member Support Specialist at Weight Watchers International in September 2018 to June 2021
Guest Services at The Oread Hotel in September 2015 to September 2018
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The University of Kansas, Bachelor's Degree, July 2026
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Freight
Logistics Management
Third-Party Logistics (3PL)
Freight Transportation
Freight Brokerage
Brokerage
Builds Relationships
Microsoft Office
Customer Service
Microsoft Excel
Strategic Planning
Social Media
Sales
Strategic Communications
Business Strategy
Hospitality
Microsoft Word
PowerPoint
Microsoft Publisher
Public Speaking
Leadership
Communication
Intercultural Communication
Strategy
Time Management
Team Building
Teamwork
Analytical Skills
Program Management
Event Planning
Negotiation
Networking
Project Management
Organization Skills
Self-confidence
Making Deadlines
Enterprise
Technical Support
Account Management
Team Leadership
Interpersonal Communication
Creativity Skills
Public Relations
Microsoft Products
Resiliency
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service Management
Sales Process
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Discover more about Redwood LogisticsWhat is Alec Hite email address?
Email Alec Hite at [email protected] and [email protected]. This email is the most updated Alec Hite's email found in 2026.
What is Alec Hite phone number?
Alec Hite phone number is 847-636-4891.
How to contact Alec Hite?
To contact Alec Hite send an email to [email protected] or [email protected]. If you want to call Alec Hite try calling on 847-636-4891. (updated on September 03, 2024)
What company does Alec Hite work for?
Alec Hite works for Redwood Logistics
What is Alec Hite's role at Redwood Logistics?
Alec Hite is Customer Operations Representative
What industry does Alec Hite work in?
Alec Hite works in the Transportation/Trucking/Railroad industry.
Alec Hite Email Addresses
Alec Hite Phone Numbers
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