Alec Bays
Service Desk Technician III at Northpointe Bank | Newaygo, Michigan, United States
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Alec Bays is a dedicated Service Desk Technician III at Northpointe Bank, where he plays a pivotal role in ensuring the seamless operation of the organization’s IT infrastructure. With over two years of professional experience, Alec specializes in providing comprehensive maintenance of the computer desktop environment. His analytical mindset allows him to tackle complex computer systems with precision, identifying issues swiftly and implementing effective solutions that enhance operational efficiency.
In his current role, Alec is responsible for the administration and internal support of the company’s PCs, printers, and servers. His expertise in Microsoft Azure and Microsoft Intune enables him to manage cloud services and device management effectively, ensuring that employees have the tools they need to perform at their best. Alec is also skilled in utilizing RingCentral for communication solutions, facilitating smooth interactions across the organization.
Alec's commitment to operational excellence is evident in his application of Lean Six Sigma methodologies, which he employs to streamline processes and improve service delivery. His proficiency in root cause analysis allows him to not only resolve immediate technical issues but also to identify underlying problems, preventing future occurrences. Through prototyping and system design, he contributes to innovative IT solutions that align with Northpointe Bank's strategic objectives.
Overall, Alec Bays is not just an IT Service Desk Technician; he is a vital asset to Northpointe Bank, dedicated to empowering his colleagues and driving the organization toward its full business potential.
Service Desk Technician III at Northpointe Bank in October 2023 to Present
Service Desk Technician II at Northpointe Bank in April 2023 to October 2023
Service Desk Technician at Northpointe Bank in September 2020 to April 2023
Machinist at Bucher Hydraulics in May 2018 to August 2019
Internship at Newaygo County Regional Educational Service Agency in June 2015 to August 2015
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University of Michigan, Bachelor of Science in Engineering - BSE, August 2026
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Solution Implementation
Routers
Printers
Help Desk Support
Communication
Active Directory
Microsoft Azure
Troubleshooting
Documentation
Office Administration
Office 365
Mobile Device Management
Windows 10
Voice over IP (VoIP)
RingCentral
Engineering
Computer-Aided Design (CAD)
SOLIDWORKS
Electrical Wiring
Lathe
Engineering Drawings
Project Management
Aerospace Engineering
System Design
Fluid & Stress Simulations
Prototyping
Electrical Equipment
Manufacturing
Leadership
Management
Customer Service
Microsoft Excel
Microsoft Office
Microsoft Word
Microsoft Intune
Cloud Administration
Windows
Powershell
Cybersecurity
IT Risk Management
Project Leadership
Lean Six Sigma
Six Sigma
Operational Excellence
Statistics
Business Analysis
Root Cause Analysis
Operations Management
Yellow Belt
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Discover more about Northpointe BankWhat is Alec Bays email address?
Email Alec Bays at [email protected]. This email is the most updated Alec Bays's email found in 2026.
How to contact Alec Bays?
To contact Alec Bays send an email to [email protected]. (updated on September 06, 2024)
What company does Alec Bays work for?
Alec Bays works for Northpointe Bank
What is Alec Bays's role at Northpointe Bank?
Alec Bays is Service Desk Technician III
What is Alec Bays's Phone Number?
Alec Bays's phone (313) ***-*580
What industry does Alec Bays work in?
Alec Bays works in the Computer Software industry.
Alec Bays Email Addresses
Alec Bays Phone Numbers
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