Alea Jasso
Customer Experience Manager at Leslie's | Orange, California, United States
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Alea Jasso is a dedicated Customer Experience Manager at Leslie's, where she leverages her extensive background in retail and e-commerce management to enhance customer interactions and satisfaction. With a profound understanding of the pivotal role that customer treatment plays across all facets of life, Alea is committed to fostering a culture that prioritizes exceptional customer experiences. Her current role involves evaluating and implementing innovative strategies to improve customer experience across various touchpoints, including customer service, social media, and product review platforms.
Alea's expertise lies in analyzing customer feedback and data to uncover pain points and areas for improvement. By utilizing survey portals and platforms like Yelp, she systematically gathers insights that inform her approach to customer experience management. Her analytical skills enable her to translate customer feedback into actionable strategies, ensuring that Leslie's not only meets but exceeds customer expectations.
Key projects under Alea's leadership have included the development of targeted customer retention initiatives and the optimization of support management processes. By focusing on customer interaction management, she has successfully enhanced the overall customer journey, leading to increased satisfaction and loyalty. Alea's passion for understanding customer needs and her commitment to continuous improvement make her an invaluable asset to Leslie's, where she strives to create memorable experiences that resonate with customers long after their interactions.
Customer Experience Manager at Leslie's in March 2021 to Present
Customer Service Manager at Leslie's in August 2016 to March 2021
Customer Service Manager at In The Swim Discount Pool Supplies & Equipment in November 2013 to August 2016
Customer Service Operations Manager at Core Living Inc. DBA HotTubWorks.com in September 2007 to November 2013
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UC Irvine, English Language and Literature, October 2026
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Customer Experience
Customer Service Operations
Customer Experience Management
Customer Retention
Service Operation
Commercial Operation
Business Planning
Retail
Support Management
Customer Service
Customer Support
Customer Service Management
Customer Interaction Management
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Discover more about Leslie'sWhat is Alea Jasso email address?
Email Alea Jasso at [email protected]. This email is the most updated Alea Jasso's email found in 2026.
How to contact Alea Jasso?
To contact Alea Jasso send an email to [email protected]. (updated on September 04, 2024)
What company does Alea Jasso work for?
Alea Jasso works for Leslie's
What is Alea Jasso's role at Leslie's?
Alea Jasso is Customer Experience Manager
What is Alea Jasso's Phone Number?
Alea Jasso's phone (213) ***-*112
What industry does Alea Jasso work in?
Alea Jasso works in the Retail industry.
Alea Jasso Email Addresses
Alea Jasso Phone Numbers
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