Alan Skamarak
Engagement Manager at Thirdera | New York City Metropolitan Area
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Alan Skamarak is a seasoned Engagement Manager at Thirdera, where he leverages his extensive expertise in IT Service Management (ITSM) and customer success to drive impactful solutions for clients. With a strong focus on customer satisfaction, Alan is responsible for overseeing the successful deployment of ServiceNow solutions, ensuring that each implementation aligns with the unique needs of the customer. His role involves acting as the primary point of contact, adeptly managing communications between stakeholders, and addressing any issues that may arise during the deployment process.
Alan's operational acumen is complemented by his proficiency in managing complex ITSM programs, including capacity, change, and release management. His ability to navigate the intricacies of vendor management and risk management has been instrumental in fostering strong partnerships and delivering value-driven results. Key projects under his leadership have included the implementation of customer success programs that enhance service delivery and optimize IT operations, ultimately leading to improved business outcomes.
With a background in trading systems and financial markets, Alan possesses a deep understanding of the dynamics of fixed income, derivatives, and equities. This industry-specific knowledge allows him to tailor solutions that not only meet technical requirements but also resonate with the strategic objectives of financial institutions. His commitment to excellence and customer-centric approach ensures that clients receive the highest level of service, making Alan a vital asset to Thirdera and its mission to empower organizations through innovative IT solutions.
Engagement Manager at Thirdera in March 2020 to Present
Senior ITSM Consultant - Release Managment at Everest Reinsurance Company in October 2019 to March 2020
Senior ITSM Consultant - Change Manager at Everest Reinsurance Company in April 2019 to October 2019
ITSM/ServiceNow Consultant at Investors Bank in November 2018 to April 2019
Director, Customer Success at Evolven Software in December 2017 to October 2018
Global Head of ITSM at TP ICAP in January 2017 to November 2017
Head of IT Operations & ITSM at Tullett Prebon in January 2014 to December 2016
VP NA Operations at Tullett Prebon in October 2011 to December 2013
US Technology Manager at Tullett Prebon in March 2007 to September 2011
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Rutgers University
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Trading Systems
Fixed Income
Financial Markets
Derivatives
IT Operations
Change Management
Vendor Management
Risk Management
Trading
Equities
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Discover more about ThirderaWhat is Alan Skamarak email address?
Email Alan Skamarak at [email protected] and [email protected]. This email is the most updated Alan Skamarak's email found in 2026.
How to contact Alan Skamarak?
To contact Alan Skamarak send an email to [email protected] or [email protected]. (updated on August 26, 2024)
What company does Alan Skamarak work for?
Alan Skamarak works for Thirdera
What is Alan Skamarak's role at Thirdera?
Alan Skamarak is Engagement Manager
What is Alan Skamarak's Phone Number?
Alan Skamarak's phone (212) ***-*321
What industry does Alan Skamarak work in?
Alan Skamarak works in the Information Technology & Services industry.
Alan Skamarak Email Addresses
Alan Skamarak Phone Numbers
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