Alan Sigle
IT Production Support Analyst at Florida Blue | Rockport, Maine, United States
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Alan Sigle is a seasoned IT Systems professional with over 20 years of experience specializing in operations, production support, and technical support. Currently serving as an IT Production Support Analyst at Florida Blue, Alan plays a critical role in ensuring the seamless operation of IT production processing across diverse platforms, including z/OS, UNIX, and Windows. His extensive expertise in z/OS system software and automated operations solutions enables him to effectively monitor and control production environments, ensuring that applications utilizing CICS, IMS, DB2, Oracle, ETL, and Siebel systems run smoothly.
In his current role, Alan is responsible for resolving abnormally ended processes, programs, batch jobs, and scripts, which requires a keen analytical mindset and a deep understanding of job control language (JCL) and job scheduling systems like JES2 and CA7. He adeptly balances the production workload against available processor resources, ensuring that customer service level agreements (SLAs) are consistently met. His proficiency in tools such as Jobtrac and Panvalet, combined with his experience in incident management systems like Heat, equips him to tackle complex production challenges efficiently.
Alan is not only committed to maintaining operational excellence but is also passionate about optimizing processes and implementing best practices within the IT support landscape. His ability to communicate effectively, coupled with his technical acumen, positions him as a valuable asset to Florida Blue and the broader IT community. As he continues to seek opportunities for growth in Systems Support or Operations/Production Support, Alan remains dedicated to leveraging his extensive skill set to drive innovation and enhance service delivery within the organization.
IT Production Support Analyst at Florida Blue in July 2013 to Present
Information Systems Administrator at Kemper Corporation in September 2002 to December 2012
IT Systems Administrator at Aetna in April 1993 to September 2002
Technical Support Analyst at American Express, in April 1989 to April 1993
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University of Miami, October 1988 to October 1989
Jones College-Jacksonville, Associate of Science (A.S.), October 1982 to October 1983
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Endeavor
Fileaid
RACF
JCL
SDSF
TSO
z/OS
JES2
ISPF
REXX
Batch Processing
VSAM
Jobtrac
CA-7
CA-11
CA-1
Panvalet
Syncsort
Xpediter
Easytrieve
Microsoft Word
Outlook
Heat
CLIST
DB2
NDM
SMP/E
DFSORT
CICS
Identity Management
IBM Mainframe
Control-M
IMS DB/DC
COBOL
CA7
OS/390
OPS/MVS
Infogix/ACR
Endevor
DFHSM/SMS
VPS
DR Xpert
Vanguard RACF Administrator
Microsoft Excel
PowerPoint
iConvert
CA Identity Manager
Softerra LDAP Manager
Disaster Recovery
DR-Xpert
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Discover more about Florida BlueWhat is Alan Sigle email address?
Email Alan Sigle at [email protected] and [email protected]. This email is the most updated Alan Sigle's email found in 2026.
How to contact Alan Sigle?
To contact Alan Sigle send an email to [email protected] or [email protected]. (updated on September 03, 2024)
What company does Alan Sigle work for?
Alan Sigle works for Florida Blue
What is Alan Sigle's role at Florida Blue?
Alan Sigle is IT Production Support Analyst
What is Alan Sigle's Phone Number?
Alan Sigle's phone (207) ***-*260
What industry does Alan Sigle work in?
Alan Sigle works in the Information Technology & Services industry.
Alan Sigle Email Addresses
Alan Sigle Phone Numbers
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