Alan Blumenstock
Desktop Support Analyst at Rochester Institute of Technology | Rochester, New York, United States
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Alan Blumenstock serves as a Desktop Support Analyst at the Rochester Institute of Technology (RIT), where he plays a pivotal role in ensuring seamless technology operations for the Finance and Administration departments. With a strong foundation in systems administration, Alan is adept at troubleshooting complex technical issues and implementing effective solutions that enhance user productivity. His expertise in Help Desk Support and remote user assistance allows him to address a diverse range of technical challenges, ensuring that faculty and staff can focus on their core responsibilities without the distraction of IT-related hurdles.
One of Alan's key projects involves optimizing the support processes for RIT's Finance and Administration users, where he has successfully streamlined workflows and reduced response times through the implementation of advanced ticketing systems and proactive communication strategies. His hands-on training sessions empower users to leverage tools such as Microsoft Office and VMware Fusion more effectively, fostering a culture of self-sufficiency and technical proficiency within the organization.
In addition to his technical skills, Alan is HDI Certified as a Desktop Support Technician, underscoring his commitment to professional development and excellence in customer service. His proficiency in hardware diagnostics and experience with Cisco VPN solutions further enhance his ability to provide comprehensive technical support, particularly for remote users navigating the complexities of modern work environments. By anticipating potential issues and addressing them before they escalate, Alan not only mitigates project delays but also contributes to a more efficient and responsive IT infrastructure at RIT.
Desktop Support Analyst at Rochester Institute of Technology in October 2016 to Present
Contractor @ Xerox Corporation at Randstad in February 2014 to September 2016
Contractor @ PwC at Randstad in October 2013 to January 2014
IT Problem Solver at Managed Services Team, LLC in March 2013 to July 2013
Printer Field Technical Support Representative at Hewlett-Packard in September 2012 to March 2013
Information Technology Service Desk Specialist at Garlock Sealing Technologies in February 2012 to September 2012
Network Technician / Desktop Support at Ultra Electronics Flightline Systems in September 2010 to February 2012
Desktop Support / Network Technician at Entre Computer Services in April 2010 to September 2010
Help Desk Analyst for SunGardHE at TEKsystems in July 2009 to April 2010
Sales Consultant at OS-Cubed, Inc. in August 2006 to January 2007
Customer and Group Services Rep at Excellus BCBS in March 2002 to August 2005
Founder & Consultant at Networkx of Rochester in January 1995 to January 2002
Lotus Notes Administrator at Rochester Gas & Electric in March 2000 to May 2000
Network Consultant at IBM/ISSCE at Yoh in October 1994 to November 1995
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Rochester Institute of Technology, NA, July 2026
SUNY Brockport, BS, July 1987 to July 1989
Monroe Community College, AS, July 1981 to July 1987
Penfield High, July 1977 to July 1981
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Mac OS X
Dell Computers
Dell Workstations
Networking
Network Administration
Help Desk Support
Employee Management
Hands-on Training
Instructor-led Training
Computer Repair
HP Server Hardware
Dell PowerEdge Servers
Network Infrastructure
Microsoft Office
Remote User Support
Windows Remote Desktop
Hardware Diagnostics
Hardware Installation
Hardware Support
VMware Fusion
Purchase Recommendations
Purchase Requisitions
Project Coordination
Cisco VPN
Virus Removal
Technical Support
Troubleshooting
Security
Hardware
VPN
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Discover more about Rochester Institute of TechnologyWhat is Alan Blumenstock email address?
Email Alan Blumenstock at [email protected] and [email protected]. This email is the most updated Alan Blumenstock's email found in 2026.
How to contact Alan Blumenstock?
To contact Alan Blumenstock send an email to [email protected] or [email protected]. (updated on September 04, 2024)
What company does Alan Blumenstock work for?
Alan Blumenstock works for Rochester Institute of Technology
What is Alan Blumenstock's role at Rochester Institute of Technology?
Alan Blumenstock is Desktop Support Analyst
What is Alan Blumenstock's Phone Number?
Alan Blumenstock's phone (212) ***-*148
What industry does Alan Blumenstock work in?
Alan Blumenstock works in the Information Technology & Services industry.
Alan Blumenstock Email Addresses
Alan Blumenstock Phone Numbers
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