Akshat Sinha
Manager - Project at Manulife Investment Management | Toronto, Ontario, Canada
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Akshat Sinha is a results-driven leader in the realm of project management, currently serving as the Manager of Project at Manulife Investment Management. With a robust background in establishing project management standards and optimizing performance, Akshat plays a pivotal role in aligning project initiatives with the organization’s strategic goals. His expertise is particularly evident in his recent success in restoring the advisor Net Promoter Score (NPS) from a concerning -15 to an impressive +20 within just three months. This turnaround was achieved following a challenging transition to a new vendor for back-office operations, which initially caused a significant dip in customer satisfaction.
Leveraging his skills in data analysis and creative problem-solving, Akshat conducted thorough investigations into the root causes of the low NPS scores. He facilitated cross-functional brainstorming sessions that fostered collaboration among diverse teams, ultimately enhancing internal communication and driving innovative change. His ability to implement frameworks that improve project efficiency has not only led to a remarkable 60% turnaround in NPS but has also positioned him as a trusted advisor on complex project management challenges.
In addition to his project management acumen, Akshat is committed to promoting diversity, equity, and inclusion within the workplace. His proficiency in high-level design, project risk management, and budgeting further underscores his capability to deliver evidence-based solutions that align with organizational objectives. As he continues to lead key projects at Manulife Investment Management, Akshat remains dedicated to fostering an environment of collaboration and continuous improvement, ensuring that project outcomes consistently exceed expectations.
Manager - Project at Manulife Investment Management in September 2023 to Present
Lead - Strategic Initiatives at MetLife in September 2011 to July 2023
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Delhi University, Bachelor's degree, July 1997 to July 2026
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High-Level Design
Business Design
Process Mapping
Key Metrics
Business Architecture
Optimization
Operational Excellence
Project Risk
Waterfall Project Management
Complex Project Management
Business Initiatives
User Experience (UX)
User Stories
Product Management
Business Insights
Project Control
Coaching & Mentoring
Quality Assurance
Kanban
Smartsheet
Pivot Tables
Automation
Responsiveness
Creative Problem Solving
Business Relationship Management
Project Management Software
Training
Multi-functional
Business Case Preparation
Jira
Mitigation Strategies
Resource Allocation
Portfolio Planning
Executive Reporting
Budget Management
Breakdown
Readiness Assessments
Customer Satisfaction
Client Requirements
Project Performance
Measurements
Google Workspace
Timelines
Relationship Building
Resource Management
Key Performance Indicators
Project Management Office (PMO)
Project Portfolio Management
Analytical Skills
Articulation
Workload Prioritization
Creative Ideation
Multi-disciplinary Teams
Thinking Skills
Service Delivery Management
Presentations
Customer Experience
Management Consulting
Investment Banking
Financial Analysis
Emerging Trends
Budgeting
Negotiation
Facilitation
Team Facilitation
Conflict Resolution
Coaching
Agile Project Management
Strategic Programs
Strategic Leadership
Strategic Initiatives
Learning Agility
Project Plans
Critical Thinking
Communication
Problem Solving
Analytics
Global Operations
Shared Service Center
Customer Service
Business Process Outsourcing (BPO)
Project Governance
Project Management
Program Management
Vendor Management
Change Management
Diversity, Equity, and Inclusion Training
Robotic Process Automation (RPA)
Continuous Improvement
Business Transformation
Strategic Planning
Customer Relationship Management (CRM)
Business Planning
Operations Management
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Discover more about Manulife Investment ManagementWhat is Akshat Sinha - email address?
Email Akshat Sinha - at [email protected] and [email protected]. This email is the most updated Akshat Sinha -'s email found in 2026.
How to contact Akshat Sinha -?
To contact Akshat Sinha - send an email to [email protected] or [email protected]. (updated on February 15, 2025)
What company does Akshat Sinha work for?
Akshat Sinha works for Manulife Investment Management
What is Akshat Sinha's role at Manulife Investment Management?
Akshat Sinha is Manager - Project
What is Akshat Sinha's Phone Number?
Akshat Sinha's phone (416) ***-*124
What industry does Akshat Sinha work in?
Akshat Sinha works in the Financial Services industry.
Akshat Sinha Email Addresses
Akshat Sinha Phone Numbers
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