Aksh Kaur
Customer Service Manager at Charter Communications | Queens, New York, United States
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Aksh Kaur currently serves as a Customer Service Manager at Charter Communications, where he leverages his extensive experience in operations management to drive excellence in customer service delivery. With over seven years in the industry, Aksh has honed his skills in managing high-performing teams, overseeing a group of 30-45 call center representatives. His leadership is pivotal in ensuring that internal and external communications are handled with professionalism and efficiency, fostering a culture of accountability and customer-centricity.
One of Aksh’s key projects involves the comprehensive onboarding and training of new call center representatives. He has developed a robust training program that not only equips new hires with essential skills but also instills a deep understanding of customer relationship management (CRM) principles and the importance of data privacy regulations, such as the General Data Protection Regulation (GDPR). This initiative has significantly reduced onboarding time while enhancing the overall performance of the team.
Aksh's technical acumen extends to digital marketing and data privacy risk management, allowing him to implement operational strategies that optimize productivity and improve customer satisfaction. His familiarity with platforms like Amazon Web Services (AWS) further enables him to integrate innovative solutions that streamline operations and enhance service delivery. By focusing on continuous improvement and leveraging data analytics, Aksh ensures that Charter Communications not only meets but exceeds customer expectations in a fast-paced environment. His commitment to excellence and strategic vision positions him as a key player in the company’s ongoing success.
Customer Service Manager at Charter Communications in June 2024 to Present
Associate at Micro Focus in July 2022 to December 2023
Assistant Manager at Majorel India in October 2019 to July 2022
Assistant Manager at Google in July 2018 to June 2019
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Kurukshetra University
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Customer Relationship Management (CRM)
General Data Protection Regulation (GDPR)
Data Privacy Risk Management
Amazon Web Services (AWS)
Digital Marketing
Account Management
English
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Discover more about Charter CommunicationsWhat is Aksh Kaur email address?
Email Aksh Kaur at [email protected]. This email is the most updated Aksh Kaur's email found in 2026.
How to contact Aksh Kaur?
To contact Aksh Kaur send an email to [email protected]. (updated on September 11, 2024)
What company does Aksh Kaur work for?
Aksh Kaur works for Charter Communications
What is Aksh Kaur's role at Charter Communications?
Aksh Kaur is Customer Service Manager
What is Aksh Kaur's Phone Number?
Aksh Kaur's phone (212) ***-*423
What industry does Aksh Kaur work in?
Aksh Kaur works in the Information Technology & Services industry.
Aksh Kaur Email Addresses
Aksh Kaur Phone Numbers
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