Akeem Raphael
Application Analyst at Harvard Business School | Cambridge, Massachusetts, United States
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Akeem Raphael serves as an Application Analyst at Harvard Business School, where he plays a pivotal role in enhancing the academic experience through effective technology management. With a strong focus on overseeing various survey applications, including Qualtrics, Q360, Poll Everywhere, and Microsoft Forms, Akeem collaborates closely with Customer Success Managers (CSMs) to ensure seamless integration and functionality. His expertise in troubleshooting and managing partner communications is crucial in maintaining the integrity of these applications, which are essential for gathering valuable feedback and insights from students and faculty alike.
In addition to his work with survey tools, Akeem manages plagiarism detection applications such as Turnitin and iThenticate. His proactive approach in collaborating with CSMs and addressing technical issues ensures that academic integrity is upheld across the institution. Akeem prioritizes feature requests and bug fixes by regularly reviewing and organizing feedback, which not only enhances the user experience but also aligns with the strategic goals of Harvard Business School.
Akeem’s skill set encompasses a blend of communication, data analysis, and project management, making him a vital asset to the team. His proficiency in Microsoft Office, Active Directory, and Windows Server further supports his ability to navigate complex technical environments. Akeem's commitment to continuous improvement and his belief in investing in personal growth resonate deeply with his professional philosophy: by identifying and honing one’s unique strengths, true success can be achieved. His dedication to fostering a culture of innovation and excellence at Harvard Business School exemplifies his passion for empowering others through technology.
Application Analyst at Harvard Business School in May 2020 to Present
Senior Technical Support Analyst at Harvard Business School in October 2014 to May 2020
Desktop Support Technician at Harvard Business School in August 2013 to October 2014
Intern/Desktop Support Specialist at Harvard Business School in January 2013 to July 2013
Housing inspector at Inspectional Service Department of Cambridge in March 2010 to July 2010
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Cambridge College, November 2026
Bunker Hill CC, November 2026
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System Administration
Documentation
Communication
Product Support
Data Analysis
Research
Troubleshooting
Project Management
Microsoft Office
Active Directory
Windows 7
Networking
Access
Statistics
Program Management
Analysis
Microsoft Excel
Windows Server
Leadership
Customer Service
Testing
Windows
Software Installation
Computer Hardware
XP
Information Technology
Technical Support
Help Desk Support
Hardware
Windows Vista
Printers
Time Management
Operating Systems
Teamwork
Computer Repair
Public Speaking
Editing
Office 2010
iPhone
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Discover more about Harvard Business SchoolWhat is Akeem Raphael email address?
Email Akeem Raphael at [email protected]. This email is the most updated Akeem Raphael's email found in 2026.
How to contact Akeem Raphael?
To contact Akeem Raphael send an email to [email protected]. (updated on September 01, 2024)
What company does Akeem Raphael work for?
Akeem Raphael works for Harvard Business School
What is Akeem Raphael's role at Harvard Business School?
Akeem Raphael is Application Analyst
What is Akeem Raphael's Phone Number?
Akeem Raphael's phone (413) ***-*546
What industry does Akeem Raphael work in?
Akeem Raphael works in the Higher Education industry.
Akeem Raphael Email Addresses
Akeem Raphael Phone Numbers
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