Ajaykumar Bhatia
SR. Program Analyst - IT at WNS | Thane, Maharashtra, India
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Ajaykumar Bhatia currently serves as a Senior Program Analyst in IT at WNS, where he plays a pivotal role in overseeing a robust service delivery framework that supports over 3,000 end users in the Mumbai location. With a dedicated team of 30 engineers, Ajaykumar is at the forefront of ensuring that IT operations run smoothly and efficiently, which is crucial in today’s fast-paced business environment. His responsibilities include managing shift schedules to maintain optimal service levels, thereby consistently delivering high standards of quality and efficiency.
Ajaykumar's expertise in desktop administration and service delivery is complemented by his adeptness in monitoring the ticket queue and managing ServiceDesk tickets. This proactive approach not only enhances user satisfaction but also drives continuous improvement in IT service management processes. His familiarity with critical technologies such as DHCP further solidifies his capability to troubleshoot and resolve technical issues swiftly, ensuring minimal disruption to business operations.
In addition to his technical skills, Ajaykumar's commitment to fostering a healthy work environment is evident in his leadership style. He believes in motivating his team to excel and grow, which aligns with his personal aspiration for professional development. By leveraging his management skills and technical acumen, Ajaykumar is not only contributing to the organizational growth of WNS but is also carving a path for his own career advancement in the dynamic field of IT service management. His role exemplifies the intersection of technology and leadership, making him a valuable asset to the organization.
SR. Program Analyst - IT at WNS in July 2018 to Present
Shift Lead - IT at Comnet Solutions Pvt. Ltd. in December 2011 to July 2018
L1 Trainee Engineer at Zenith InfoTech Ltd. in September 2010 to December 2011
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University of Mumbai, Bachelor of Commerce (B.Com.), July 2026
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Service Delivery
Desktop Administration
DHCP
BPO
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Discover more about WNSWhat is Ajaykumar Bhatia email address?
Email Ajaykumar Bhatia at [email protected]. This email is the most updated Ajaykumar Bhatia's email found in 2026.
How to contact Ajaykumar Bhatia?
To contact Ajaykumar Bhatia send an email to [email protected]. (updated on November 06, 2024)
What company does Ajaykumar Bhatia work for?
Ajaykumar Bhatia works for WNS
What is Ajaykumar Bhatia's role at WNS?
Ajaykumar Bhatia is SR. Program Analyst - IT
What is Ajaykumar Bhatia's Phone Number?
Ajaykumar Bhatia's phone (**) *** *** 384
What industry does Ajaykumar Bhatia work in?
Ajaykumar Bhatia works in the Information Technology & Services industry.
Ajaykumar Bhatia Email Addresses
Ajaykumar Bhatia Phone Numbers
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