Aida Aleyne
Client Services Manager at FIS | Jacksonville, Florida, United States
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Aida Aleyne is a highly skilled Client Services Manager at FIS, where she plays a pivotal role in enhancing client satisfaction and fostering strong relationships across various departments. With a robust background in continuous improvement and production optimization, Aida has successfully onboarded over 30 clients, demonstrating her exceptional training and communication skills. Her expertise in managing a non-agency pipeline exceeding $50 million monthly underscores her ability to navigate complex client needs while ensuring seamless service delivery.
In her current role, Aida is strategically focused on maintaining open lines of communication with clients, conducting regular regulatory status calls to discuss key service topics, project updates, and available service offerings. This proactive approach not only helps in managing client expectations but also positions her as a trusted advisor in the industry. Aida's adeptness in troubleshooting and quality assurance ensures that client concerns are addressed promptly, enhancing overall satisfaction and loyalty.
Aida's proficiency in Customer Relationship Management (CRM) systems and Microsoft Excel allows her to analyze client data effectively, driving informed decision-making and strategic initiatives. Her collaborative work with brokers and sales teams further amplifies her impact, as she aligns client objectives with FIS’s service capabilities. As a dedicated professional with a keen eye for detail and a commitment to excellence, Aida Aleyne continues to elevate client experiences and contribute to the success of FIS in the competitive financial services landscape.
Client Services Manager at FIS in September 2023 to Present
Client Relations Team Lead at ONE AMERICAN BANK in April 2022 to February 2023
Lender Relations Representative at PenFed Credit Union in September 2021 to April 2022
Client Relationship Manager at TIAA Bank in June 2013 to September 2021
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John Jay College (CUNY), Bachelor's degree
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Troubleshooting
Attention to Detail
Organization Skills
Communication
Planning
UAT Testing
Best Practices
Correspondent Pricing
Microsoft Excel
Venminder-3rd Party Risk Management Platform
Virpack
MVS-Mortgage Valuation Services
Data Verification
Mortgage Flex
EBLOS
Vendor Management
Customer Relationship Management (CRM)
Policies & Procedures
Client Onboarding
Training
Encompass
Pipeline Management
Client Relations
Sales
IDS
Working with Brokers
Quality Assurance
Microsoft Word
Continuous Improvement
Microsoft PowerPoint
Team Leadership
Salesforce.com
Project Management
Risk Management
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Discover more about FISWhat is Aida Aleyne email address?
Email Aida Aleyne at [email protected] and [email protected]. This email is the most updated Aida Aleyne's email found in 2026.
What is Aida Aleyne phone number?
Aida Aleyne phone number is 9047315167.
How to contact Aida Aleyne?
To contact Aida Aleyne send an email to [email protected] or [email protected]. If you want to call Aida Aleyne try calling on 9047315167. (updated on August 26, 2024)
What company does Aida Aleyne work for?
Aida Aleyne works for FIS
What is Aida Aleyne's role at FIS?
Aida Aleyne is Client Services Manager
What industry does Aida Aleyne work in?
Aida Aleyne works in the Computer Software industry.
Aida Aleyne Email Addresses
Aida Aleyne Phone Numbers
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