Ai Chua
Senior Catering & Event Services Manager at Mandarin Oriental Hotel Group | WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Ai Reen Chua currently serves as the Senior Catering & Event Services Manager at Mandarin Oriental Hotel Group, where she leverages over 11 years of extensive experience in the hospitality industry to deliver exceptional event experiences. Her role involves overseeing a diverse portfolio of corporate events, weddings, social gatherings, and outside catering services, ensuring each event aligns with the highest standards of quality and client satisfaction. Ai Reen’s expertise in event planning and management is complemented by her strategic thinking and ability to identify new business opportunities, which has significantly contributed to expanding the hotel’s market presence in the MICE (Meetings, Incentives, Conferences, and Exhibitions) segment.
Her background in mass communication and public relations, with a focus on sales and marketing, enables her to craft compelling presentations and negotiate effectively with clients and vendors. Ai Reen is also actively involved in business development initiatives, forging strong partnerships with wedding planners and B2B collaborators to enhance the hotel’s offerings in wedding decoration and themed events. Her experience in pre-opening properties has provided her with a unique perspective on operational planning, layout design, and the preparation of Banquet Event Orders (BEO), ensuring seamless execution on the event day.
With a keen eye for detail and a proactive approach to problem-solving, Ai Reen excels in coordinating complex event logistics, managing team performance, and delivering memorable experiences that drive repeat business. Her skills in business planning and process optimization continually contribute to the growth and reputation of Mandarin Oriental’s event services, making her a key asset in the competitive hospitality landscape.
Senior Catering & Event Services Manager at Mandarin Oriental Hotel Group in March 2024 to Present
Business Development Manager - For The Taaras Beach & Spa resort and Berjaya Tioman resort at The Taaras Beach & Spa Resort in May 2022 to March 2024
Sales Manager Preopening team at Capri By Fraser at Bukit Bintang in November 2021 to April 2022
Agency Sales at MXM International Sdn Bhd in October 2020 to October 2021
Assistant Sales Manager at JW Marriott & The Ritz-Carlton KL in July 2019 to October 2020
Marketing Executive at LONPAC INSURANCE BHD in April 2018 to July 2019
Assistant Sales Manager at Fraser Place Kuala Lumpur & Fraser Residence Kuala Lumpur in July 2017 to April 2018
Sales Marketing Coordinator & Sales Executive at The Ascott Limited in July 2013 to May 2017
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Tunku Abdul Rahman University of Management and Technology, College Diploma, August 2026
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Teamwork
Workload Prioritization
Strategic Thinking
Identifying New Opportunities
Team Performance
Presentations
Negotiation
Tourism
Sales Presentations
Problem Solving
Interpersonal Skills
Hospitality Industry
Corporate Strategy
Business Process
Lead Qualification
Client Requirements
Customer Service
Corporate Communications
Business Strategy
Computer Literacy
Event Planning
Business Planning
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Discover more about Mandarin Oriental Hotel GroupWhat is Ai Reen Chua email address?
Email Ai Reen Chua at [email protected] and [email protected]. This email is the most updated Ai Reen Chua's email found in 2026.
How to contact Ai Reen Chua?
To contact Ai Reen Chua send an email to [email protected] or [email protected]. (updated on March 10, 2025)
What company does Ai Chua work for?
Ai Chua works for Mandarin Oriental Hotel Group
What is Ai Chua's role at Mandarin Oriental Hotel Group?
Ai Chua is Senior Catering & Event Services Manager
What is Ai Chua's Phone Number?
Ai Chua's phone (**) *** *** 364
What industry does Ai Chua work in?
Ai Chua works in the Hospitality industry.
Ai Chua Email Addresses
Ai Chua Phone Numbers
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