Afton Thomas

Afton Thomas is a seasoned Patient Advocate at Altus Infusion, bringing over 15 years of diverse experience in the medical field. With a solid foundation in home health and caregiver roles, Afton has honed her skills in patient care and support, ensuring that individuals receive the attention and resources they need. Her journey began as a phlebotomist in 2008, followed by her certification as a medical assistant in 2012, which equipped her with a comprehensive understanding of clinical procedures and patient management.

In her current role at Altus Infusion, Afton plays a pivotal part in enhancing patient experiences by verifying insurance, managing treatment authorizations, and confirming appointments. Her expertise in navigating complex insurance landscapes allows her to clearly communicate insurance responsibilities and benefits to patients, ensuring they are well-informed and prepared for their treatments. Afton’s background as an assistant manager in a bariatrics clinic and later as the manager of a urology clinic has provided her with invaluable insights into specialized care, enabling her to advocate effectively for patients with unique healthcare needs.

Afton’s commitment to patient advocacy is underscored by her ability to foster strong relationships with both patients and healthcare providers. Her skills in medical assisting, healthcare management, and her specialized knowledge in urology and bariatrics position her as a vital resource within the Altus Infusion team. By combining her clinical expertise with her passion for patient-centered care, Afton Thomas continues to make a significant impact in the lives of those she serves, ensuring they receive the highest quality of care and support throughout their treatment journeys.