Adam Scheidegger
IT Service Desk Manager at Youth Villages | Memphis, Tennessee, United States
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As the IT Service Desk Manager at Youth Villages, Adam Scheidegger plays a pivotal role in ensuring that technology serves as a seamless enabler of the organization's mission to support youth and families in need. With a strong foundation in customer service and troubleshooting, Adam is dedicated to fostering an environment where IT support not only meets but exceeds the expectations of internal stakeholders. His expertise in managing and developing IT support staff is evident in his strategic approach to hiring, training, and mentoring team members, ensuring they are equipped with the necessary skills to provide exceptional service.
Adam's commitment to reducing operational costs is reflected in his ability to monitor and enhance the efficiency of both onsite staff and call center operations. By analyzing workflows and identifying areas for improvement, he effectively resolves issues related to processes and policies, thereby streamlining service delivery. His collaborative mindset allows him to build strong vendor relationships, which further maximizes efficiency and enhances the overall IT support experience.
In addition to his technical acumen, Adam's interpersonal skills shine through in his leadership style. He believes in the power of teamwork and actively engages with colleagues to foster a culture of open communication and shared problem-solving. Whether leading meetings or troubleshooting complex issues, Adam's thoughtful and discerning approach ensures that every challenge is met with a strategic solution. His ability to leverage technology, from Microsoft Office to Cisco Meraki, not only simplifies tasks but also empowers his team to focus on what truly matters—providing high-quality support that makes a difference in the lives of those served by Youth Villages.
IT Service Desk Manager at Youth Villages in October 2022 to Present
IT Network Specialist at Youth Villages in March 2019 to October 2022
Service Desk Manager at The University of Memphis in June 2018 to March 2019
IT Support Analyst at Youth Villages in April 2015 to June 2018
IT Assistant at Youth Villages in August 2013 to August 2015
Family Room Specialist at Apple in March 2012 to July 2013
Minister of Music & Youth at Sunbury Bible Church in September 2010 to September 2011
Specialist at Apple in June 2008 to August 2010
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Dallas Theological Seminary, Master of Arts (M.A.), November 2026
Missouri Western State University, Bachelor of Arts (B.A.), November 2026
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Written Communication
Systems Engineering
Quality Assurance
Organization Skills
Mac/PC
Coaching & Mentoring
Communication
Performance Appraisal
Customer Service
Troubleshooting
Mac OS
Technical Support
Information Technology
Service Desk
iOS
OS X
Computer Hardware
Microsoft Office
Microsoft Exchange
Active Directory
Microsoft Outlook
Jamf
Logic Pro
iMovie
Remote Desktop
Twitter
Facebook
Pastoral Counseling
Leadership
Public Speaking
Team Building
Grammar
Cisco Meraki
Fleetsmith
Apple Support
Macintosh hardware
iPhone Support
Leading Meetings
Remote User Support
Remote Troubleshooting
iPad
Keynote
Mobile Device Management
Apple Products
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Discover more about Youth VillagesWhat is Adam Scheidegger email address?
Email Adam Scheidegger at [email protected], [email protected] and [email protected]. This email is the most updated Adam Scheidegger's email found in 2026.
What is Adam Scheidegger phone number?
Adam Scheidegger phone number is 2146768120.
How to contact Adam Scheidegger?
To contact Adam Scheidegger send an email to [email protected], [email protected] or [email protected]. If you want to call Adam Scheidegger try calling on 2146768120. (updated on September 04, 2024)
What company does Adam Scheidegger work for?
Adam Scheidegger works for Youth Villages
What is Adam Scheidegger's role at Youth Villages?
Adam Scheidegger is IT Service Desk Manager
What industry does Adam Scheidegger work in?
Adam Scheidegger works in the Non-profit Organization Management industry.
Adam Scheidegger Email Addresses
Adam Scheidegger Phone Numbers
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