Abigail Dickey
Case Manager at Cencora | Wixom, Michigan, United States
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Abigail Dickey is an accomplished Case Manager at Cencora, where she plays a pivotal role in the Dupixent MyWay program, a comprehensive support initiative designed to assist patients in accessing and managing their treatment for chronic conditions. With her extensive background in healthcare and a Master's degree in Health Administration from Grand Valley State University, Abigail brings a wealth of knowledge and expertise to her position.
In her current role, Abigail is responsible for coordinating care and ensuring that patients receive the necessary resources and support throughout their treatment journey. She excels in data management, utilizing her proficiency in Microsoft Excel to analyze patient data and track progress effectively. Her strategic thinking and critical analysis skills enable her to identify potential barriers to care and develop tailored solutions that enhance patient outcomes.
Abigail's strong communication skills are essential in her interactions with patients, healthcare providers, and insurance companies. She is adept at conveying complex information in an accessible manner, ensuring that patients feel informed and empowered in their treatment decisions. Additionally, her exceptional organizational skills and time management abilities allow her to prioritize tasks efficiently, ensuring that no detail is overlooked in the patient care process.
Beyond her technical skills, Abigail is committed to personal development and continuous improvement, regularly seeking opportunities to enhance her knowledge and skills within the healthcare sector. Her dedication to customer service management ensures that patients receive compassionate and responsive support, making her an invaluable asset to the Cencora team and the patients she serves.
Case Manager at Cencora in January 2023 to Present
Patient Access Specialist at Cencora in October 2021 to January 2023
Insurance Verification Specialist / Registrar at Surgical Care Affiliates in July 2020 to October 2021
Patient Experience Manager at Compass Group in April 2019 to October 2019
Purple Community Intern at Van Andel Institute in November 2017 to May 2018
Development Intern at Make-A-Wish Michigan in August 2017 to November 2017
Patient Access Intern at Mercy Health in May 2017 to August 2017
Cusotmer Representative at Sassafrass Gifts in April 2016 to August 2016
Receptionist/Surgery Scheduler at Michigan Primary Care Partners in January 2015 to August 2015
Customer Service at Great Harvest Bread Co. in January 2014 to August 2014
Laundromat at Elite Dry Cleaners in September 2012 to February 2013
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Grand Valley State University, Master's degree
Grand Valley State University, Master's degree
Northwood University, Bachelor's degree
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Customer Relationship Management (CRM)
Multitasking
Customer Support
Data Management
Presentations
Insurance
Team Leadership
Business Process Improvement
Quality Management
Microsoft Office
Teamwork
Strategic Thinking
Quality Assurance
Organization Skills
Communication
Self Motivated
Time Management
Priority Setting
Customer Service
Microsoft Word
PowerPoint
Data Analysis
Data Entry
Microsoft Outlook
Microsoft Excel
Microsoft Exchange
Problem Solving
Analytical Skills
Leadership
Administrative Assistance
Insurance Claims
Customer Service Management
Presentation Skills
Public Speaking
Project Management
Project Leadership
Critical Thinking
Personal Development
Increase Productivity
Interpersonal Skills
Team Management
Personal Branding
Positive Psychology
Brain Training
Transformational Leadership
Productivity Improvement
Interpersonal Leadership
Mindfulness
Decision-Making
Customer Loyalty
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Discover more about CencoraWhat is Abigail Dickey email address?
Email Abigail Dickey at [email protected]. This email is the most updated Abigail Dickey's email found in 2026.
How to contact Abigail Dickey?
To contact Abigail Dickey send an email to [email protected]. (updated on September 02, 2024)
What company does Abigail Dickey work for?
Abigail Dickey works for Cencora
What is Abigail Dickey's role at Cencora?
Abigail Dickey is Case Manager
What is Abigail Dickey's Phone Number?
Abigail Dickey's phone (313) ***-*168
What industry does Abigail Dickey work in?
Abigail Dickey works in the Hospital & Health Care industry.
Abigail Dickey Email Addresses
Abigail Dickey Phone Numbers
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