Abby Collie
Inside Account Manager at EFI | Belmont, New Hampshire, United States
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As an Inside Account Manager at EFI, Abby Collie plays a pivotal role in driving customer success within the competitive landscape of the printing industry. With a strong focus on renewals of service plans and ink agreements, Abby leverages her expertise in contract drafting and documentation to ensure that clients receive tailored solutions that meet their unique needs. Her analytical skills come into play as she meticulously examines data to identify the most effective plans, fostering mutually beneficial relationships that promote long-term loyalty and satisfaction.
Abby's diverse background enhances her effectiveness in this role. Having previously worked as a buyer for a managed service provider in the IT sector, she brings a keen understanding of inventory management and budgeting to the table. This experience allows her to navigate complex purchasing decisions with ease, ensuring that her clients receive the best value for their investments. Additionally, her history of monitoring calls for quality assurance equips her with the ability to coach and guide clients through the intricacies of their service agreements, ultimately enhancing their overall experience.
At EFI, Abby is not just an account manager; she is a trusted advisor and partner to her clients. Her proficiency in Salesforce.com enables her to track interactions and manage accounts efficiently, while her multitasking abilities ensure that she can handle multiple projects simultaneously without compromising quality. As she continues to drive process improvements and foster collaboration, Abby remains committed to empowering her clients, helping them achieve their goals in a rapidly evolving industry.
Inside Account Manager at EFI in March 2019 to Present
Documentation Specialist at Conduent in April 2018 to March 2019
Purchasing Agent at Mainstay Technologies in August 2015 to March 2018
Communications Coordinator at J.Jill Group in June 2008 to March 2012
Quality Monitor at J. Jill Group in November 2006 to June 2008
Customer Service Associate at J. Jill Group in August 2004 to November 2006
Receptionist at Marian Heath Greeting Cards in October 2000 to March 2003
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Southern New Hampshire University, Bachelor of Arts (B.A.), July 2026
Franklin Pierce University, July 2026
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Organization Skills
Business-to-Business (B2B)
Contract Drafting
Attention to Detail
Customer Success
Data Analysis
Customer Data
Value Realization
Written Communication
Documentation
Exceeding Targets
Continuous Improvement
Process Improvement
Contract Negotiation
Contract Management
Communication
Upselling
Renewals
Negotiation
Customer Relationship Management (CRM)
Corporate Communications
Internal Communications
Relationship Building
Customer Service
Time Management
Account Management
Procurement
Data Entry
Quality Assurance
Writing
Budgets
Budgeting
Customer Satisfaction
Sales
Purchasing
Purchase Orders
Inventory Management
Microsoft Excel
Microsoft Office
Salesforce.com
Coaching
Critical Thinking
Multi Tasking
ConnectWise
Quosal
Quoting
Customer Base
SAP
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Discover more about EFIWhat is Abby Collie email address?
Email Abby Collie at [email protected] and [email protected]. This email is the most updated Abby Collie's email found in 2026.
What is Abby Collie phone number?
Abby Collie phone number is +16037072205.
How to contact Abby Collie?
To contact Abby Collie send an email to [email protected] or [email protected]. If you want to call Abby Collie try calling on +16037072205. (updated on August 25, 2024)
What company does Abby Collie work for?
Abby Collie works for EFI
What is Abby Collie's role at EFI?
Abby Collie is Inside Account Manager
What industry does Abby Collie work in?
Abby Collie works in the Information Technology & Services industry.
Abby Collie Email Addresses
Abby Collie Phone Numbers
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