Aaron Balatbat
Senior Manager at Dexcom | Metro Manila
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As the Senior Channel Manager at TSA Group, Aaron Balatbat leverages over a decade of experience in operations management to drive strategic initiatives that enhance customer advocacy and operational excellence. In his current role, Aaron is instrumental in developing and executing comprehensive operational plans that align with the organization's strategic objectives. His ability to manage end-to-end processes ensures that each client’s profit and loss (P&L) is meticulously monitored, allowing for effective cost management and the achievement of gross margin targets.
Aaron's expertise in commercial operations and cost-benefit analysis enables him to contribute significantly to the development and implementation of innovative business strategies that not only meet but exceed organizational goals. His focus on key performance indicators (KPIs) and team performance ensures that the teams he leads are not only motivated but also equipped to deliver exceptional results. By fostering a culture of leadership development and team building, Aaron empowers his colleagues to embrace challenges and drive continuous improvement.
In addition to his operational acumen, Aaron is adept at negotiating favorable terms with partners and stakeholders, ensuring that TSA Group remains competitive in the dynamic landscape of customer service and contact center strategy. His commitment to customer retention and advocacy is evident in every project he undertakes, as he strives to create value for both clients and the organization. Through his strategic vision and hands-on leadership, Aaron Balatbat exemplifies the qualities of a transformative leader in the Australian customer service industry.
Senior Manager at Dexcom in March 2025 to Present
Senior Channel Manager at TSA Group - Australia in May 2024 to March 2025
Senior Operations Manager at TSA Group - Australia in August 2022 to May 2024
Full-time parenting at Career Break in May 2021 to August 2022
Senior Operations Manager at [24]7 in May 2015 to May 2021
Quality Manager at [24]7 in July 2012 to April 2015
Operations Manager at [24]7 in August 2008 to June 2012
Team Leader at [24]7 in January 2008 to July 2008
Team Captain at TELUS International Philippines in August 2007 to January 2008
Team Supervisor at PeopleSupport in May 2004 to July 2007
eRep at PeopleSupport in October 2002 to May 2004
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De La Salle University, Bachelor of Science (B.S.), October 1998 to October 2026
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Commercial Operation
Sales
Executive Development
Profit & Loss
Cost-Benefit Analysis
Business Relationship Management
Voice of the Customer
Team Performance
Key Performance Indicators
Professional coaching
Quality Management
Soft Skills
People Development
Business Development
Troubleshooting
Operations Management
Training Needs Analysis
Call Center
BPO
Business Process Improvement
Service Management
Employee Training
People Skills
Six Sigma
Project Management
Outsourcing
Customer Retention
Team Building
Vendor Management
Management
Customer Service
Process Improvement
Transition Management
Call Center Administration
Performance Management
Call Center Development
Contact Center Operations
Contact Center Management
Contact Center Strategy
Coaching
Executive Coaching
Leadership
Public Speaking
Life Coaching
Leadership Development
Coaching & Mentoring
Financial Advisory
Financial Planning
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Discover more about DexcomWhat is Aaron Balatbat email address?
Email Aaron Balatbat at [email protected] and [email protected]. This email is the most updated Aaron Balatbat's email found in 2026.
How to contact Aaron Balatbat?
To contact Aaron Balatbat send an email to [email protected] or [email protected]. (updated on October 24, 2024)
What company does Aaron Balatbat work for?
Aaron Balatbat works for Dexcom
What is Aaron Balatbat's role at Dexcom?
Aaron Balatbat is Senior Manager
What is Aaron Balatbat's Phone Number?
Aaron Balatbat's phone (**) *** *** 285
What industry does Aaron Balatbat work in?
Aaron Balatbat works in the Internet industry.
Aaron Balatbat Email Addresses
Aaron Balatbat Phone Numbers
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