Zhen Liu

Q: What is Zhen Liu email address?

Email Zhen Liu at zhen.liu@capitalone.com. This email is the most updated Zhen Liu email found in 2026.

Q: How to contact Zhen Liu?

To contact Zhen Liu send an email to zhen.liu@capitalone.com. If you want to call Zhen Liu try calling on +15173031294. (updated on October 29, 2024)

Business Intelligence Analyst at Navy Federal Credit Union | Dunn Loring, Virginia, United States

About Zhen Liu

Zhen Liu is a Principal Data Analyst at Capital One, where he leverages over nine years of experience in data science and business analytics to drive impactful solutions that enhance customer experiences and optimize business performance. With a robust quantitative background, Zhen has honed his expertise in employing advanced data science techniques, including spatial analysis and predictive modeling, to tackle complex business challenges. His proficiency in SQL and Python allows him to interpret and analyze vast datasets effectively, enabling data-driven decision-making across the organization.

In his current role, Zhen has led the development of innovative data solutions that have significantly transformed the customer digital experience. One of his key projects involved creating a comprehensive customer profile data mart, which integrates diverse customer-level information, including account activity and behavioral data. This initiative has not only streamlined data access for business analytics teams but has also played a crucial role in achieving a remarkable 50% year-over-year increase in new account bookings through the mobile app.

Zhen's ability to identify clients’ needs and translate them into actionable insights has been instrumental in driving Capital One's strategic initiatives. His technical skills, complemented by a creative flair in tools like Adobe Illustrator and Photoshop, allow him to present complex data in visually compelling ways, making insights accessible to stakeholders at all levels. As a thought leader in the data analytics space, Zhen continues to push the boundaries of what is possible with data, ensuring that Capital One remains at the forefront of innovation in the financial services industry.

Zhen Liu Work