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Yeny Garcia

Application Administrator - ServiceNow @ Academy Sports + Outdoors

Yeny Garcia Contact Details

Location:
Katy, Texas
Work:
Application Administrator - ServiceNow @ Academy Sports + Outdoors
IT Code Deployment Specialist @ Academy Sports + Outdoors
IT Helpdesk Analyst @ Academy Sports + Outdoors
Education:
About:

Application Administrator - ServiceNow @ ServiceNow Implementations: • Change Management and CMDB • Incident Management • Problem Management • Knowledge Management • Service Catalog Analyze user requirements and current procedures in order to improve system capabilities and automate process workflows. Reporting: data extraction, import/export, publishing, distribution, cataloging, report scheduling. Create Dashboards for system users to enable visibility 

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