Yarimar Castro
AI Compliance Specialist at Americor | United States
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Yarimar Castro currently serves as a Universal Advocate at Wipro Limited, where she plays a pivotal role in enhancing the customer service experience for both English and Spanish-speaking communities. With her extensive background as a Quality Analyst and supervisor, Yarimar brings a wealth of knowledge in customer service operations, mentoring, and agent evaluation. Her bilingual proficiency allows her to bridge communication gaps, ensuring that diverse customer needs are met with professionalism and empathy.
In her current role, Yarimar excels as an intermediary between patients and businesses, adeptly answering inquiries and providing tailored advice that empowers members to explore various community programs. Her commitment to maintaining up-to-date profiles ensures that clients receive timely and accurate information, enhancing overall service delivery. Recognized as a top QA agent, Yarimar employs her keen analytical skills to monitor call center operations, ensuring that agents adhere to best practices in phone etiquette and case management.
Yarimar's expertise in business operations and multitasking enables her to efficiently manage a high volume of inquiries while maintaining exceptional communication standards. Her proficiency in Microsoft Office and email management further supports her ability to streamline processes and improve operational efficiency. As a dedicated advocate for her community, Yarimar Castro continues to make significant contributions to Wipro Limited, fostering an inclusive environment that prioritizes customer satisfaction and engagement.
AI Compliance Specialist at Americor in April 2025 to Present
Compliance Call Monitor at Americor in April 2024 to April 2025
Bilingual Quality Analyst at VCloud in September 2023 to April 2025
Quality Analyst at Wipro in August 2021 to August 2023
Universal advocate at Wipro in February 2021 to August 2021
Business Operations Specialist at Wyndham Destinations in August 2019 to July 2020
Reservations Agent at Wyndham Destinations in March 2019 to August 2019
Ticketing Agent at Delta Air Lines Global Services, LLC in March 2016 to July 2019
Travel Agent at Wyndham Destinations in March 2018 to March 2019
Kiosk Agent at EZ CAR RENTAL, LLC in September 2014 to March 2018
Food Server at Bahia Beach Resort & Golf Club in September 2013 to May 2014
Hostess at Cafe Caribe Restaurant in August 2013 to December 2013
DCI at JCPenney in June 2012 to August 2012
Food Attendant at Wyndham Hotels & Resorts in August 2009 to February 2011
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Isidro a Sánchez, High school, Turism, August 2026
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Ai
Interactive Voice Response (IVR)
Team Management
Travel Assistance
Saber
Airline Ticketing
Supervisory Skills
Case Management
Coaching & Mentoring
Calendar Planning
English
Communication
Multitasking
Customer Service
Sales
Marketing
Business Operations
Customer Service Representatives
Spanish
Phone Etiquette
Call Center Administration
Microsoft Office
Email
Cold Calling
Tourism
Cruise Lines
Hotel Booking
Hospitality
Airlines
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Discover more about AmericorWhat is Yarimar Castro email address?
Email Yarimar Castro at [email protected]. This email is the most updated Yarimar Castro's email found in 2026.
How to contact Yarimar Castro?
To contact Yarimar Castro send an email to [email protected].
What company does Yarimar Castro work for?
Yarimar Castro works for Americor
What is Yarimar Castro's role at Americor?
Yarimar Castro is AI Compliance Specialist
What is Yarimar Castro's Phone Number?
Yarimar Castro's phone (***) ***-*246
What industry does Yarimar Castro work in?
Yarimar Castro works in the Automotive industry.
Yarimar Castro Email Addresses
Yarimar Castro Phone Numbers
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