Wayne Knapczyk

Q: What is Wayne Knapczyk email address?

Email Wayne Knapczyk at wayneknapczyk@sbcglobal.net and wayne.knapczyk@penfed.org. This email is the most updated Wayne Knapczyk email found in 2026.

Q: How to contact Wayne Knapczyk?

To contact Wayne Knapczyk send an email to wayneknapczyk@sbcglobal.net or wayne.knapczyk@penfed.org. If you want to call Wayne Knapczyk try calling on +13202660566 and +12147050704. (updated on November 04, 2024)

Director of Collections at Pentagon Federal Credit Union | San Antonio, Texas, United States

About Wayne Knapczyk

Wayne Knapczyk serves as the Director of Collections at Pentagon Federal Credit Union, where he leverages his extensive experience in financial services to drive operational excellence in default management. With a keen focus on enhancing productivity and efficiency, Wayne oversees the day-to-day operations of four domestic and international call centers, ensuring that the credit union's $35 billion in receivables is managed effectively. His hands-on leadership style fosters a culture of customer service and accountability, enabling his team to meet and exceed company delinquency targets consistently.

In his role, Wayne is not only responsible for managing collections but also plays a pivotal role in strategic business planning and project management. He collaborates closely with investor relations to maintain compliance and uphold quality control standards, ensuring that the credit union adheres to regulatory requirements while optimizing its collections processes. Wayne's expertise in risk management and process improvement has been instrumental in implementing innovative strategies that enhance client retention and streamline operations.

His commitment to excellence is reflected in his ability to adapt to the ever-evolving landscape of the financial services industry. By embracing change management principles, Wayne continuously seeks opportunities to refine operational workflows and elevate the member experience. As a result, he has established himself as a key player in the organization's mission to provide exceptional service to its 2.9 million members while safeguarding the credit union's financial integrity. Wayne Knapczyk's blend of strategic insight and operational acumen positions him as a leader in the collections domain, driving success for both the organization and its members.

Wayne Knapczyk Work

Director of Collections at Pentagon Federal Credit Union in January 2010 to Present

Senior Vice President at CitiFinancial in October 1997 to September 2008

Vice President at CitiFinancial in January 1997 to January 2008

Wayne Knapczyk Skills

Loss Mitigation

Process Management

Customer Service

About Wayne Knapczyk's Current Company

Pentagon Federal Credit Union

Discover more about Pentagon Federal Credit Union

Frequently Asked Questions about Wayne Knapczyk

What is Wayne Knapczyk email address?

Email Wayne Knapczyk at [email protected] and [email protected]. This email is the most updated Wayne Knapczyk email found in 2026.

What is Wayne Knapczyk phone number?

Wayne Knapczyk phone number is +13202660566 and +12147050704.

How to contact Wayne Knapczyk?

To contact Wayne Knapczyk send an email to [email protected] or [email protected]. If you want to call Wayne Knapczyk try calling on +13202660566 and +12147050704. (updated on November 04, 2024)

What company does Wayne Knapczyk work for?

Wayne Knapczyk works for Pentagon Federal Credit Union

What is Wayne Knapczyk's role at Pentagon Federal Credit Union?

Wayne Knapczyk is Director of Collections

What industry does Wayne Knapczyk work in?

Wayne Knapczyk works in the Financial Services industry.