Vicki Perryman Email & Phone Number

Vicki Perryman

Senior Vice President – Head of Consumer and Provider Service Operations at Humana | Atlanta Metropolitan Area

Vicki Perryman Socials
About Vicki Perryman

Vicki Perryman serves as the Senior Vice President and Head of Consumer and Provider Service Operations at Humana, where she plays a pivotal role in shaping the company’s strategic direction and operational excellence. As a member of Humana’s Executive Management Team, Vicki leads a global workforce of 26,000 associates, managing operations that impact 22 million members across diverse lines of business, including Medicare Advantage, Medicaid, Prescription Drug Plans (PDP), Commercial, Dental, and Vision services. Her expertise in transformational change is exemplified by her leadership in an enterprise-wide customer experience transformation initiative, which resulted in a remarkable 78% improvement in Humana's Net Promoter Score (NPS).

Vicki's approach combines a deep understanding of customer experience with a commitment to process optimization, leveraging advanced technologies to drive sustainable business value. Her skills in analytics and business analysis enable her to identify opportunities for profitable growth while enhancing employee engagement and fostering a culture of diversity and inclusion. Vicki is adept at cross-functional team leadership, ensuring that all departments align with the overarching goal of delivering exceptional service to members and providers alike. Her strategic vision not only focuses on immediate operational improvements but also on long-term organizational health, making her a key catalyst for change in the healthcare industry. Through her leadership, Humana continues to innovate and adapt, setting new standards for customer satisfaction and operational efficiency.

Vicki Perryman Work
1 experience icon

Senior Vice President – Head of Consumer and Provider Service Operations at Humana in January 2017 to Present

2 experience icon

President & Operating Manager at Edgewater Ventures Group LLC in January 2025 to Present

3 experience icon

Vice President – COO, eBay Marketplaces Global Customer Experience at eBay in January 2011 to January 2016

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Vicki Perryman Skills

Business Strategy

Corporate Governance

Business Advisory Services

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About Vicki Perryman's Current Company
Frequently Asked Questions about Vicki Perryman

What is Vicki Perryman email address?

Email Vicki Perryman at [email protected] and [email protected]. This email is the most updated Vicki Perryman email found in 2026.

What is Vicki Perryman phone number?

Vicki Perryman phone number is +16142849822 and +18012432425.

How to contact Vicki Perryman?

To contact Vicki Perryman send an email to [email protected] or [email protected]. If you want to call Vicki Perryman try calling on +16142849822 and +18012432425. (updated on October 30, 2024)

What company does Vicki Perryman work for?

Vicki Perryman works for Humana

What is Vicki Perryman's role at Humana?

Vicki Perryman is Senior Vice President – Head of Consumer and Provider Service Operations

What industry does Vicki Perryman work in?

Vicki Perryman works in the Legal Services industry.

Vicki Perryman Email Addresses

Email Vicki Perryman at [email protected] and [email protected]. This email is the most updated Vicki Perryman email found in 2026.

Vicki Perryman Phone Numbers

Vicki Perryman phone number is +16142849822 and +18012432425.
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