Vardit Gerassi
Head of Customer Service Unit at Amdocs | Nes Ziona, Center District, Israel
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Vardit Gerassi currently serves as the Head of the Vodafone Customer Service Unit at Amdocs, where she plays a pivotal role in managing and delivering large-scale projects valued at over $100 million. With a proven track record of innovative thinking and successful project execution, Vardit ensures that these initiatives are completed on time, within budget, and to the highest quality standards. Her expertise in program management and leadership is instrumental in driving strategic accounts from pre-sale through to post-production, where she maintains accountability for customer satisfaction and financial performance, including bookings, revenue, and EBIT.
In her role, Vardit is adept at navigating complex organizational dynamics, resolving conflicts both with customers and internally among teams of hundreds of people. Her ability to foster collaboration and communication is key to delivering value faster to customers, ensuring that Amdocs remains a trusted partner in the telecommunications sector. Vardit is also at the forefront of leveraging new technologies, such as Microsoft solutions, cloud computing, and innovative transformation tools, to enhance operational efficiency and service delivery.
Her extensive skill set encompasses agile methodologies, requirements analysis, and business analysis, which she employs to drive project success and align technology solutions with customer needs. Vardit’s commitment to excellence and her strategic vision not only contribute to the success of her projects but also position Amdocs as a leader in customer service solutions within the telecommunications industry.
Head of Customer Service Unit at Amdocs in July 2022 to Present
Regional Services Head at Amdocs in October 2024 to Present
Head of Global Delivery Offering and Sales at Amdocs in January 2020 to July 2022
Vice President Service Delivery at Amdocs in September 2018 to January 2020
Service Delivery Director at Amdocs in December 2015 to December 2018
Program Management Director at Amdocs in January 2014 to February 2016
Customer Delivery Manager at Amdocs in January 2012 to January 2014
Release Manager at Amdocs in July 2010 to January 2013
Development group leader at Amdocs in September 2005 to July 2010
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Program Management
Leadrship
Software Development
Buisness development
Project Management
Managment
Leadership
Management
Agile Methodologies
Requirements Analysis
Business Analysis
Java
Unix
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Discover more about AmdocsWhat is Vardit Gerassi email address?
Email Vardit Gerassi at [email protected]. This email is the most updated Vardit Gerassi email found in 2026.
How to contact Vardit Gerassi?
To contact Vardit Gerassi send an email to [email protected].
What company does Vardit Gerassi work for?
Vardit Gerassi works for Amdocs
What is Vardit Gerassi's role at Amdocs?
Vardit Gerassi is Head of Customer Service Unit
What is Vardit Gerassi's Phone Number?
Vardit Gerassi's phone (**) *** *** 414
What industry does Vardit Gerassi work in?
Vardit Gerassi works in the Telecommunications industry.
Vardit Gerassi Email Addresses
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