Valerijs Runco
Meta Global Service Desk Lead at Aleph Group, Inc | Riga, Latvia
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Valerijs Runco currently serves as the Meta Global Service Desk Lead at Aleph Group, Inc., where he leverages over a decade of experience in the tech industry to drive operational excellence and innovation across 15 global markets. In this pivotal role, Valerijs is responsible for leading a high-performing service desk team that addresses complex technical issues while ensuring seamless service delivery to clients. His expertise in process optimization allows him to identify and eliminate inefficiencies, thereby enhancing productivity and responsiveness within the organization.
One of Valerijs's key projects involves implementing advanced business process improvement strategies that not only streamline workflows but also foster a culture of continuous improvement. By utilizing his knowledge of SAP EWM and development tools, he has successfully overseen system implementations that have significantly reduced response times and improved customer satisfaction metrics. Valerijs is also adept at providing strategic recommendations, drawing on his analytical skills to assess operational performance and propose actionable insights that align with organizational goals.
In addition to his technical acumen, Valerijs is passionate about employee training and development. He believes that empowering team members through targeted training initiatives is crucial for maintaining a competitive edge in the fast-evolving tech landscape. His leadership style emphasizes collaboration and mentorship, which has cultivated a motivated team capable of navigating the complexities of service desk operations. With a strong foundation in budgeting and resource allocation, Valerijs ensures that the service desk not only meets but exceeds performance expectations, positioning Aleph Group, Inc. as a leader in the industry.
Meta Global Service Desk Lead at Aleph Group, Inc in August 2022 to Present
Meta Global Service Desk Lead at Aleph Group, Inc in July 2024 to Present
Meta Operations Manager at Aleph Group, Inc in December 2021 to October 2022
Meta PSO (Product Ops) at TELUS Digital in April 2021 to December 2021
Apple (macOS & iOS) Senior CPU Technical Specialist at Concentrix in May 2018 to April 2021
SAP EWM/TRM Consultant at Arvato in May 2017 to July 2018
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Salesforce
Asana
Jira
Service Desk Management
Multinational market management
Financial Analysis
Revenue Forecasting
Revenue & Profit Growth
Operational Efficiency
Team Management
Performance tracking
Cost-saving strategies implementation
Business Process Improvement
SAP
SAP Products
SAP Implementation
SAP Business Warehouse (SAP BW)
SAP EWM
iOS Testing
iOS Troubleshooting
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Discover more about Aleph Group, IncWhat is Valerijs Runco email address?
Email Valerijs Runco at [email protected]. This email is the most updated Valerijs Runco email found in 2026.
How to contact Valerijs Runco?
To contact Valerijs Runco send an email to [email protected].
What company does Valerijs Runco work for?
Valerijs Runco works for Aleph Group, Inc
What is Valerijs Runco's role at Aleph Group, Inc?
Valerijs Runco is Meta Global Service Desk Lead
What is Valerijs Runco's Phone Number?
Valerijs Runco's phone (**) *** *** 373
What industry does Valerijs Runco work in?
Valerijs Runco works in the Software Development industry.
Valerijs Runco Email Addresses
Valerijs Runco Phone Numbers
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