Uma Raman
Associate Vice President at Verizon | New York City Metropolitan Area
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Uma Raman serves as the Associate Vice President at Verizon, where she leverages her extensive expertise in technology transformation and solution architecture to drive innovation and enhance customer experiences. With a robust background in managing complex business challenges, Uma has taken ownership of critical platforms that include Ordering, Customer Experience orchestration, Offer Management, and Personalization. Her strategic oversight ensures that these systems not only function seamlessly but also align with Verizon's broader business objectives.
In her current role, Uma is at the forefront of deploying new products and services, focusing on integrating external platforms such as Disney+, Apple Music, and Discovery+. This integration is pivotal in creating a cohesive and enriched customer experience. By employing multi-domain architecture and Pega Case Management, she facilitates end-to-end journeys that significantly improve customer satisfaction and operational efficiency.
Uma's leadership extends to backend operations, where she enables Tier 2 support, ensuring that customer inquiries and issues are resolved swiftly and effectively. Her proficiency in enterprise architecture, project management, and IT strategy, combined with her agile methodologies and TOGAF certification, positions her as a key player in Verizon's technology landscape. As she continues to drive technology transformation, Uma remains committed to identifying innovative solutions that not only meet current business needs but also anticipate future demands, solidifying Verizon's position as a leader in the telecommunications industry.
Associate Vice President at Verizon in March 2024 to Present
Sr Director at Verizon in December 2023 to March 2024
Director at Verizon in January 2022 to December 2023
Associate Director at Verizon in June 2020 to January 2022
Manager at Verizon Wireless in September 2017 to April 2019
Enterprise Architect at Verizon Wireless in September 2011 to September 2017
Senior Technical Specialist at UPS in January 2003 to November 2005
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Enterprise Architecture
Solution Architecture
Project Management
Leadership
IT Strategy
Agile Methodologies
TOGAF
Integration
Program Management
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Discover more about VerizonWhat is Uma Raman email address?
Email Uma Raman at [email protected]. This email is the most updated Uma Raman email found in 2026.
How to contact Uma Raman?
To contact Uma Raman send an email to [email protected]. (updated on November 04, 2024)
What company does Uma Raman work for?
Uma Raman works for Verizon
What is Uma Raman's role at Verizon?
Uma Raman is Associate Vice President
What is Uma Raman's Phone Number?
Uma Raman's phone (212) ***-*388
What industry does Uma Raman work in?
Uma Raman works in the Telecommunications industry.
Uma Raman Email Addresses
Uma Raman Phone Numbers
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