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Troy Landrum

Realtor @ Metro Phoenix Relocation

Realtor at RE/MAX Diamond

Phoenix, Arizona Area

Ranked #194 out of 3,882 for Realtor in Arizona

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Troy Landrum's Email Addresses & Phone Numbers

Troy Landrum's Work Experience

Metro Phoenix Relocation


2004 to 2006

United Heathcare

Customer Service Supervisor

September 1996 to March 2001

US Navy

Petty Officer 2nd Class

October 1983 to January 1994

Troy Landrum's Education

University of Phoenix

Bachelor's Degree: BS, Business Management

Troy Landrum's Professional Skills Radar Chart

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What's on Troy Landrum's mind?

Based on our findings, Troy Landrum is ...

52% Left Brained
48% Right Brained

Troy Landrum's Estimated Salary Range

About Troy Landrum's Current Company

Metro Phoenix Relocation

Frequently Asked Questions about Troy Landrum

What company does Troy Landrum work for?

Troy Landrum works for Metro Phoenix Relocation

What is Troy Landrum's role at Metro Phoenix Relocation?

Troy Landrum is Realtor

What is Troy Landrum's personal email address?

Troy Landrum's personal email address is t****[email protected]

What is Troy Landrum's business email address?

Troy Landrum's business email addresses are not available

What is Troy Landrum's Phone Number?

Troy Landrum's phone (602) ***-*170

What industry does Troy Landrum work in?

Troy Landrum works in the Real Estate industry.

About Troy Landrum

đź“– Summary

Realtor @ Metro Phoenix Relocation From 2004 to 2006 (2 years) Customer Service Supervisor @ United Heathcare From September 1996 to March 2001 (4 years 7 months) Petty Officer 2nd Class @ US Navy From October 1983 to January 1994 (10 years 4 months) Certified Distressed Property Expert/ Realtor @ RE/MAX Diamond My Housing Crisis Philosophy:I want to assist the Arizona Homeowner who’s been hit pretty hard with a loss of employment, or a reduction in income, too much debt, a severe illness or many other acceptable hardships. I want to provide that same homeowner an opportunity to regain their financial wherewithal and provide a sense of stability for their entire family. The changing of schools, churches and friends can make a negative experience drastically worse, with the stress of possibly losing your home to a foreclosure and feeling embarrassed. I am here to provide resources and options to the great homeowners in Arizona, to stay in their homes and regain their pride or at a minimum, provide a dignified solution other than a foreclosure, if that’s what’s best for their situation. Real Estate Consultant @ US Preferred Realty, Inc Work as an Independent Contractor conducting initial consultations to assist buyers andsellers and renters with one of the most complex and significant financial events in theirlives, the purchase or sale of a home or investment property. Conduct 2 to 4 hour localarea tours for out of town clients, to help orient them with Metro Phoenix's key points ofinterests based on their information provided during the initial consultations. Preparevarious reports and marketing materials for client use during the transaction period. Continuously maintain exceeding levels of education requirements. Providing world classservice through communication, recognition and follow through systems. (Dates representoriginal license month the Admission Representative @ Scottsdale Culinary Institute Conduct seventy five to one hundred phone comprehensive conference calls, three to fivepersonal tours with potential high school students and their families, discussing theCulinary Arts, Le Cordon Blue Program of the Scottsdale Culinary Institute. Additionalresponsibilities include; monthly enrollment (sales) goals, facilitating housingarrangements of incoming students, campus tours for the community/ high schools, specialevent booths: Scottsdale Culinary Festival, Maricopa Home and Garden Show and High SchoolCareer fairs. From March 2002 to March 2004 (2 years 1 month) Customer Service Supervisor @ NextCard Inc Managed the daily activities of a Secured Card Customer Service Unit, monitoringproductivity, service, collections progress, and timely/ accurate problem resolution. Developed and implemented process improvements in quality management and employeerecognition. Conducted daily one on one coaching sessions with staff on productionstandards. (Employer shut down reduction) From October 2001 to January 2002 (4 months) Owner/ Operator @ Troy's Water n Ice Managed the daily payroll, accounting, employee hiring, training and coaching. Additionally handling the product procurement, product quality control, handling customerconcerns, and all other aspects of a small business. From May 2001 to September 2001 (5 months) Customer Service Supervisor @ United Health Group Managed the daily activities of a Healthcare Customer Service Unit. Ensured that allpatient calls, correspondence were handled in accordance with state, federal regulationsand company goals. Lead hiring supervisor, responsible for recruiting, screening,interviewing, hiring and salary compensation of prospective Customer ServiceRepresentative. I was responsible to coach and motivate staff on individual performancestandards, departmental standards, customer service skills, and career development. Develop and administer corrective action plans as necessary for both staff anddepartmental goal deficiencies. Utilized several software applications: LucentTechnologies Centre Vu Supervisor, Word, Excel, Power Point, Access and United Healthcarespecific software. Acting Departmental Manager, attended Department Head level meetingsmaking contributions as necessary From June 1997 to May 2001 (4 years) Financial Eligibility Supervisor @ State of Arizona/ AHCCCS Managed the workload of a diverse team of professionals. Responsible to interpret andcoach staff on Federal, State and Regional rules and regulations involving managedhealthcare. Ensuring exceptional face-to-face customer service to clientele of a SocialWelfare delivery system (disabled and aged population). Develop and administer trainingmaterials. Prepare statistical reports. Review Fair Hearing requests, and conduct pre-hearing conferences. Develop and administer corrective action plans as necessary for bothstaff and unit goal deficiencies. Prepare and conduct team meetings. Promote andencourage teamwork and career enhancement. From February 1994 to December 1997 (3 years 11 months) Public Assistance Eligibility Interviewer II @ State of Arizona/ AHCCCS Performed in a customer service representative roll to determine financial eligibilityqualifications for the disabled and aged population. Conducted face to face interviewswith clients in home, hospital, and nursing home settings. Researched, investigated,analyzed and computed the assets/ resources and income of potential patients. Providedexcellent case management skills. From November 1992 to February 1994 (1 year 4 months) Security Officer/ Guest Services @ Sheraton Tempe Missions Palms Hotel Conducted property patrols throughout the hotel, maintaining guest safety and securityand most importantly, client discretion, while providing exemplary service in various fill-in capacities; Bell Desk, Shuttle Driver, Restaurant clean up/ dishwasher, pool attendant,bar runner, room service, and reservation assistance. Ensuring the pleasant stay of thehotel guest was priority one at the Mission Palms, and I was very proud and honored tohave experienced an outstanding team of professionals. From August 1988 to May 1996 (7 years 10 months) Boatswains Mate Second Class @ US Navy/ USS-Brewton FF-1086 Prepared and administered annual performance appraisals. Developed, assigned andmonitored the quality of equipment preventative maintenance schedules. Ensured the safetyof all visitors and subordinates. Lead Boat Coxswain: Ensured the operational readiness From October 1983 to October 1987 (4 years 1 month)

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In a nutshell

Troy Landrum's Personality Type

Extraversion (E), Sensing (S), Feeling (F), Judging (J)

Average Tenure

3 year(s), 8 month(s)

Troy Landrum's Willingness to Change Jobs



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