Troy Becktel
Director of Service Parts & Warranty at Harbinger | Orange, California, United States
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Troy Becktel currently serves as the Director of Customer Service & Warranty at American Battery Solutions Inc., where he plays a pivotal role in shaping the service organization to meet the evolving demands of the electric vehicle (EV) market. With a robust background in business development and product innovation, Troy is dedicated to enhancing customer loyalty and retention through exceptional service delivery. His leadership is characterized by a clear vision and strategic initiatives that drive P&L performance, ensuring that the company not only meets but exceeds customer expectations.
In his current role, Troy is spearheading key projects that focus on the design and implementation of streamlined processes within the service organization. This includes the development of comprehensive warranty programs and conflict resolution strategies that prioritize customer satisfaction while maintaining operational efficiency. His expertise in project management and process engineering allows him to identify areas for improvement, fostering a culture of continuous enhancement that resonates throughout the organization.
Troy's analytical skills and experience in the automotive sector equip him with the insights necessary to navigate the complexities of warranty management and customer service in a rapidly evolving industry. By building strong relationships and leveraging relationship marketing techniques, he ensures that American Battery Solutions Inc. remains at the forefront of customer service excellence. Through effective team building and sales management, Troy is committed to creating a service organization that not only meets the needs of customers but also drives the company’s growth in the competitive EV landscape.
Director of Service Parts & Warranty at Harbinger in January 2025 to Present
Director of Customer Service & Warranty at American Battery Solutions Inc. in January 2024 to January 2025
Vice President of Customer Service & Qualty at Barletta Boat Company, LLC in December 2022 to September 2023
General Manager at General RV Center in November 2020 to December 2022
Realtor at Myers Trust Real Estate in October 2020 to June 2022
VP Service Operations Tiffin Motorhomes at Tiffin Motorhomes in May 2019 to October 2020
Executive Director of Service, Warranty and Parts at ERWIN HYMER GROUP in September 2015 to February 2019
Owner at Custom Heirlooms in January 2000 to December 2015
Director of Service Operations at Spartan Chassis in December 2000 to September 2015
Director Of Engineering at Spartan Motors, Inc. in March 1996 to December 2000
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Operational Excellence
Key Performance Indicators
Budget Management
Conflict Resolution
Relationship Marketing
Forecasting
Corporate Strategy
Litigation
Logistics Management
Interpersonal Skills
Analytical Skills
Annual Budgeting
Vehicles
Automotive
Team Leadership
Customer Service
Team Management
Process Engineering
Project Management
Engineering
Engineering Management
Product Development
Problem Solving
Technical Writing
Quality Management
Architectural Design
Business Analysis
Technical Training
Organizational Development
Interviews
Employee Relations
Continuous Improvement
Team Building
Sales Management
Negotiation
New Business Development
Strategic Planning
Manufacturing
Business Development
Operations Management
Leadership
Leadership Development
Team Development
Creative Problem Solving
8D Problem Solving
Problem Analysis
Warranty
Change Management
Process Improvement
Job Description Development
Construction Management
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Discover more about HarbingerWhat is Troy Becktel email address?
Email Troy Becktel at [email protected]. This email is the most updated Troy Becktel email found in 2026.
What is Troy Becktel phone number?
Troy Becktel phone number is +15172859742 and +15172310525.
How to contact Troy Becktel?
To contact Troy Becktel send an email to [email protected]. If you want to call Troy Becktel try calling on +15172859742 and +15172310525. (updated on October 30, 2024)
What is Troy Becktel net worth?
Troy Becktel has an estimated net worth of $750,000 to $999,999
What company does Troy Becktel work for?
Troy Becktel works for Harbinger
What is Troy Becktel's role at Harbinger?
Troy Becktel is Director of Service Parts & Warranty
What industry does Troy Becktel work in?
Troy Becktel works in the Transportation, Logistics, Supply Chain And Storage industry.
Troy Becktel Email Addresses
Troy Becktel Phone Numbers
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