Tracy Hilfer
Principal Engineer, DELL Quality Team at Dell Technologies | Burnet, Texas, United States
Engage
candidates 10x faster
Enjoy unlimited access and discover candidates outside of LinkedIn
Trusted by 1.4M users from 76% of Fortune 500 companies
The most accurate data ever
CCPA Compliant
GDPR Compliant
150M
Personal Emails
200M
Work Emails
100M
Direct Dials
250M
Professional Profiles
40M
Company Profiles
Find anyone, anywhere
with ContactOut
today
Making remote or global hires?
Connecting
with key decision-makers? We can help.
- 40 emails / month
- 3 phone numbers / month
- Works on standard LinkedIn only
-
Work emails, personal emails,
mobile numbers
No credit card required
Tracy Hilfer serves as a Principal Engineer within the DELL Quality Team at Dell Technologies, where she plays a pivotal role in enhancing customer satisfaction and product reliability. With a strong focus on building and maintaining relationships, Tracy excels at resolving complex customer support and product issues, ensuring that clients receive world-class service. Her expertise lies in managing a dedicated team that evaluates customer concerns, driving corrective actions, and influencing engineering teams to implement effective resolutions.
One of Tracy's key projects involves conducting comprehensive health checks for the Isilon product, where she meticulously breaks down customer issues to identify critical areas of concern. By analyzing data on NonDELL events, she assesses which aspects are within the company's control and formulates strategies to mitigate risks. This proactive approach not only addresses immediate customer needs but also contributes to long-term improvements in product quality and reliability.
Tracy's skill set includes proficiency in Salesforce.com and Microsoft Dynamics, which she leverages to streamline processes and enhance cross-functional collaboration. Her background in cloud computing and enterprise software equips her to navigate the complexities of modern technology environments, ensuring that customer feedback is effectively integrated into product development cycles. Through her commitment to process improvement and technical support, Tracy Hilfer continues to be a vital asset to Dell Technologies, driving initiatives that enhance customer experience and foster lasting partnerships.
Principal Engineer, DELL Quality Team at Dell Technologies in January 2018 to Present
Isilon Elite Support Manager at Dell Technologies in October 2016 to December 2017
Technical Support Supervisor at EMC/Isilon in October 2012 to October 2016
Client Services/Account Manager at Avionte Staffing Software in December 2011 to November 2012
Law Firm Consultant Strategic at Thomson Reuters in November 2010 to October 2011
Inside Sales Specialist - Network Security at NetDirect Systems in January 2010 to August 2010
Inside Sales Account Manager at Secure Computing (Aquired by McAfee) in October 2005 to December 2009
Manager - Production Database at McAfee (formerly Secure Computing Corporation) in July 2005 to October 2005
Customer Service Manager at McAfee (formerly Secure Computing Corporation) in March 2001 to July 2005
Customer Service Representative at McAfee (formerly Secure Computing Corporation) in June 1999 to March 2001
Irformation Services at SuperValu in January 1991 to January 1998
See more
See less
Team Management
Change Management
Salesforce.com
Data Security
Network Security
SaaS
Security
Enterprise Software
Channel
Customer Service
Customer Service Management
Microsoft Dynamics
Microsoft Office
Sales
Account Management
Customer Care
Training
Cloud Computing
Leadership
Management
Computer Security
Technical Support
Troubleshooting
Solution Selling
Lead Generation
Organizational Leadership
Customer Service Operations
Cross Funcion Collaboration
Training Development & Delivery
Process Improvement
Relationship Building
Channel Account Management
Total Account Management
See more
See less
Discover more about Dell TechnologiesWhat is Tracy Hilfer email address?
Email Tracy Hilfer at [email protected] and [email protected]. This email is the most updated Tracy Hilfer email found in 2026.
What is Tracy Hilfer phone number?
Tracy Hilfer phone number is +16127085636 and +19529300118.
How to contact Tracy Hilfer?
To contact Tracy Hilfer send an email to [email protected] or [email protected]. If you want to call Tracy Hilfer try calling on +16127085636 and +19529300118. (updated on October 29, 2024)
What is Tracy Hilfer net worth?
Tracy Hilfer has an estimated net worth of -$2,499 to $2,499
What company does Tracy Hilfer work for?
Tracy Hilfer works for Dell Technologies
What is Tracy Hilfer's role at Dell Technologies?
Tracy Hilfer is Principal Engineer, DELL Quality Team
What industry does Tracy Hilfer work in?
Tracy Hilfer works in the It Services And It Consulting industry.
Tracy Hilfer Email Addresses
Tracy Hilfer Phone Numbers
looking for?
Find personal and work emails for over 250M professionals.
People like Tracy Hilfer
Realtor at Jenny Pruitt & Associates
Clinical Director, Licensed Psychologist at Behavioral Dimensions
Project Manager at Heffler Contracting Group
technical training advisor at capstone mining corp. pinto valley mine
Director at RSM US LLP
Data Manager, Mayor's Office of Civic Engagement and Volunteer Service at City of Philadelphia
Network Company President at Teamshares
Operator 2- Warehouse at Eli Lilly and Company
Affiliate Data Scientist at Cru Global
Regional Route Optimization Manager at US Foods
Skidder at Monogram snacks
Program Manager at Fujitsu America
Business Development at OFIS Communications
Chief Executive Officer at Savendor
Sr. Product Developer at BMC Software
Senior Account Manager at TotalEnergies
sales at Mountain Bay Scuba, Inc.
Sports Entertainment Reporter at New York Post
Agent at Benhoff Insurance Agency
Office Representative at State Farm
Show more
Show less