Tonya Bush
Senior Project Manager, Partner Enablement at Sage | Morgan Hill, California, United States
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Tonya Bush currently serves as the Customer Support Manager for the ERP and Technical Team at Sage, where she leverages her extensive background in accounting and customer support to drive exceptional service delivery. With a Bachelor’s degree in Accounting from San Jose State University, Tonya has cultivated a robust expertise in financial technology, particularly in Sage Intacct cloud financial software and ERP solutions. Under her leadership, the Customer Support team has achieved remarkable success, earning the Customer Support Top Team by Manager Award for FY2023, a testament to her ability to enhance team performance through strategic oversight and a focus on key metrics.
In her role, Tonya manages a dedicated team of nine support analysts and two team leads, all of whom specialize in technical integrations, including API, customizations, and platform services. Her team's focus on ERP products such as Inventory Control, Manufacturing, and Distribution has positioned them as a critical resource for clients navigating complex financial landscapes. Tonya’s commitment to developing a comprehensive content strategy ensures that her team is equipped with the necessary resources to address customer inquiries effectively, fostering a culture of continuous improvement and knowledge sharing.
Tonya's skill set extends beyond traditional customer support; she is proficient in Salesforce dashboards and reports, financial reporting, and revenue recognition, enabling her to provide insightful analytics that drive decision-making. Her leadership style emphasizes collaboration and empowerment, ensuring that her team not only meets but exceeds customer expectations. With a keen eye for detail and a passion for enhancing the customer experience, Tonya Bush is a pivotal figure at Sage, dedicated to delivering innovative solutions and exceptional service in the ever-evolving landscape of financial technology.
Senior Project Manager, Partner Enablement at Sage in January 2025 to Present
Customer Support Manager - ERP and Technical Teams at Sage in January 2023 to January 2025
Senior Account Services Manager (Sr. Technical Account Manager) at Sage in January 2022 to December 2022
Account Services Manager (Technical Account Manager) at Sage in November 2019 to December 2021
Program Manager - Knowledge and Documentation at Sage in January 2019 to January 2020
Knowledge Management Administrator at Sage in June 2015 to January 2019
Partner Support Specialist at Sage in July 2014 to June 2015
Direct Support Specialist at Sage in May 2013 to July 2014
Staff Accountant / Fixed Assets Accountant at American Wireless in April 2011 to May 2013
Customer Service Representative/Merchant Onboarding at Visa in February 2009 to April 2011
Accounts Receivable Cash Applicator at American Wireless in January 2006 to January 2009
Customer Service Representative/Photo Technician at Longs Drugs in July 2003 to December 2006
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Content Management
Knowledge Management
Content Strategy
Training Delivery
Release Management
Knowledge Sharing
Time Management
Sage Intacct
Salesforce
Salesforce dashboards and reports
Customer Support
Cost Accounting
Financial Accounting
Accounts Receivable
Account Reconciliation
Customer Service
Social Networking
Accounting
Accruals
Fixed Assets
Journal Entries
Microsoft Excel
JD Edwards
Microsoft Office
Online Gaming
Retail
Microsoft Word
PowerPoint
Databases
Analysis
Invoicing
Forecasting
Account Management
Budgets
Business Development
Customer Retention
Leadership
Outlook
Process Improvement
General Ledger
Accounting Applications
Vlookup
Cloud Computing
Revenue Recognition
Inventory Management
Financial Reporting
Business Process Improvement
Microsoft Outlook
Analytical Skills
Microsoft PowerPoint
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Discover more about SageWhat is Tonya Bush email address?
Email Tonya Bush at [email protected] and [email protected]. This email is the most updated Tonya Bush email found in 2026.
What is Tonya Bush phone number?
Tonya Bush phone number is +14089666846 and +14088064718.
How to contact Tonya Bush?
To contact Tonya Bush send an email to [email protected] or [email protected]. If you want to call Tonya Bush try calling on +14089666846 and +14088064718. (updated on October 30, 2024)
What is Tonya Bush net worth?
Tonya Bush has an estimated net worth of $750,000 to $999,999
What company does Tonya Bush work for?
Tonya Bush works for Sage
What is Tonya Bush's role at Sage?
Tonya Bush is Senior Project Manager, Partner Enablement
Tonya Bush Email Addresses
Tonya Bush Phone Numbers
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