Toni Jolly
Healthcare Accreditation Surveyor at DNV GL HEALTHCARE USA, INC. | McDonough, Georgia, United States
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Toni Jolly serves as the Co-Owner and Executive Director of the Capitol LTC Ombudsman Program, a vital organization dedicated to advocating for the rights and well-being of residents in long-term care facilities across Douglas, Cobb, and Fulton counties. With a robust background in operations management, Toni excels in human resources, team facilitation, and leadership development, positioning her as a transformative change agent within the healthcare landscape. Her expertise in complaint management, mediation, and negotiation allows her to effectively analyze complex concerns, identify potential legal and financial risks, and implement tailored solutions that enhance the quality of care for vulnerable populations.
Under Toni's leadership, the Capitol Ombudsman Program has launched several key initiatives aimed at improving resident advocacy and education. These projects include training programs for staff at long-term care facilities, which focus on patient safety, HIPAA compliance, and effective communication strategies. By fostering an environment of open dialogue, Toni empowers residents and their families to voice their concerns, ensuring that their rights are upheld and their quality of life is prioritized.
Toni's exceptional communication skills enable her to navigate challenging situations with grace, defusing defensive language and fostering collaborative relationships among stakeholders. Her commitment to enhancing the healthcare experience for long-term care residents is evident in every aspect of her work, making her a respected leader in the field. Through her dedication and expertise, Toni Jolly continues to make a significant impact on the lives of those she serves, championing their rights and advocating for systemic improvements in long-term care.
Healthcare Accreditation Surveyor at DNV GL HEALTHCARE USA, INC. in July 2022 to Present
Co-Owner/Executive Director at Capitol LTC Ombudsman Program in July 2016 to February 2025
Patient Experience Manager at Piedmont Healthcare in July 2016 to October 2018
Manager of Patient & Family Advocacy at Emory Healthcare in May 2010 to July 2016
System Director at Ochsner Health in June 1997 to May 2010
Patient Advocate at Memorial Medical Center in February 1994 to July 1997
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Healthcare
Hospitals
Healthcare Management
EMR
Inpatient
Patient Safety
Medical Terminology
HIPAA
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Discover more about DNV GL HEALTHCARE USA, INC.What is Toni Jolly email address?
Email Toni Jolly at [email protected] and [email protected]. This email is the most updated Toni Jolly email found in 2026.
What is Toni Jolly phone number?
Toni Jolly phone number is +14705394830 and +14056026473.
How to contact Toni Jolly?
To contact Toni Jolly send an email to [email protected] or [email protected]. If you want to call Toni Jolly try calling on +14705394830 and +14056026473. (updated on October 29, 2024)
What company does Toni Jolly work for?
Toni Jolly works for DNV GL HEALTHCARE USA, INC.
What is Toni Jolly's role at DNV GL HEALTHCARE USA, INC.?
Toni Jolly is Healthcare Accreditation Surveyor
What industry does Toni Jolly work in?
Toni Jolly works in the Individual And Family Services industry.
Toni Jolly Email Addresses
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