Tomm Dukeman
SR. DIRECTOR - NETWORK ENGINEERING & TELECOM at [24]7.ai | San Francisco Bay Area
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Tomm Dukeman serves as the Senior Director of Network Engineering and Telecom at [24]7.ai, where he leverages over 15 years of experience to drive innovation and operational excellence in IT operations. His role involves the direct oversight of networking and telecommunications teams across the United States and India, where he is instrumental in designing and implementing both short-term and long-term strategies that enhance large-scale automation and operational efficiency. Tomm's expertise in cloud computing, particularly in Infrastructure as a Service (IaaS), has been pivotal in overhauling the existing network infrastructure, achieving an impressive uptime of 99.99% for both corporate and production environments.
Under his leadership, Tomm has successfully navigated the complexities of IT service management, ensuring high availability and disaster recovery capabilities that are critical in today’s fast-paced digital landscape. His hands-on approach to technology management not only fosters a culture of collaboration but also empowers his teams to excel in developing and deploying cutting-edge networking strategies and telecommunications systems. Tomm’s proficiency with Cisco Systems products and load balancing techniques further enhances the robustness of the company’s infrastructure, positioning [24]7.ai as a leader in customer engagement solutions.
By merging technical acumen with strategic vision, Tomm Dukeman continues to build talented technology teams that are adept at tackling the challenges of modern IT environments, ensuring that [24]7.ai remains at the forefront of innovation in the telecommunications and networking sectors. His commitment to operational excellence and team building is a testament to his leadership style, making him a vital asset to the organization.
SR. DIRECTOR - NETWORK ENGINEERING & TELECOM at [24]7.ai in January 2017 to Present
DIRECTOR – NETWORK ARCHITECTURE & ENGINEERING at Five9 in January 2015 to January 2017
DIRECTOR – CLOUD OPERATIONS at Blackhawk Network in January 2014 to January 2015
DIRECTOR – SAAS & CLOUD OPERATIONS at ServiceSource in January 2013 to January 2014
NETWORK ENGINEERING MANAGER/GLOBAL INFRASTRUCTURE DELIVERY MANAGER at ServiceNow - The Enterprise IT Cloud Company in January 2010 to January 2013
Information Technology Manager at Bridgepoint Education in January 2009 to January 2010
Sr. Network Engineer at Bridgepoint Education in January 2007 to January 2009
Network Engineer at Watson Wyatt Worldwide in January 2001 to January 2007
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Data Center
Cloud Computing
Security
Disaster Recovery
Network Design
Firewalls
Virtualization
Information Technology
IT Management
IT Service Management
High Availability
Vendor Management
Strategy
IT Strategy
Project Management
Wide Area Network (WAN)
Business Continuity
Solution Architecture
Enterprise Architecture
Computer Science
Active Directory
SaaS
Servers
Enterprise Software
Switches
Windows Server
VMware
Cisco Technologies
Software as a Service (SaaS)
VMware Infrastructure
Cisco Systems Products
Management
Team Building
Leadership
Organizational Leadership
Organization Skills
Written Communication
Networking
F5 BigIP
Load Balancing
Cloud Computing IaaS
ServiceNow
IT Business Strategy
Business Operations
Overseeing Projects
Network Monitoring Tools
Cisco Networking
IT Operations
Cross-functional Team Leadership
Infrastructure as a Service (IaaS)
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Discover more about [24]7.aiWhat is Tomm Dukeman email address?
Email Tomm Dukeman at [email protected]. This email is the most updated Tomm Dukeman email found in 2026.
What is Tomm Dukeman phone number?
Tomm Dukeman phone number is +18585197038.
How to contact Tomm Dukeman?
To contact Tomm Dukeman send an email to [email protected]. If you want to call Tomm Dukeman try calling on +18585197038. (updated on October 24, 2024)
What company does Tomm Dukeman work for?
Tomm Dukeman works for [24]7.ai
What is Tomm Dukeman's role at [24]7.ai?
Tomm Dukeman is SR. DIRECTOR - NETWORK ENGINEERING & TELECOM
What industry does Tomm Dukeman work in?
Tomm Dukeman works in the Software Development industry.
Tomm Dukeman Email Addresses
Tomm Dukeman Phone Numbers
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