Tom Schiappa
Vice President at Communico, Ltd. | Fairfield, Connecticut, United States
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As Vice President at Communico, Ltd., Tom Schiappa plays a pivotal role in driving the company’s mission to transform customer service into exceptional customer experiences. With a focus on the MAGIC framework—Make A Great Impression on the Customer—Tom oversees all Sales and Business Development activities, ensuring that organizations not only meet but exceed customer expectations. His leadership is instrumental in fostering a culture of service excellence, where every interaction is an opportunity to create meaningful and memorable experiences.
Tom's expertise in account management and business strategy enables him to identify and capitalize on growth opportunities within the global market. He leads cross-functional teams to implement innovative solutions that enhance service culture change, empowering organizations to embrace a shared mindset that recognizes everyone as a customer. His competitive analysis skills allow him to stay ahead of industry trends, ensuring that Communico remains a leader in customer experience transformation.
Key projects under Tom's guidance include the development of tailored training programs and coaching initiatives that reinforce the MAGIC principles, helping organizations cultivate a workforce dedicated to exceptional service. By leveraging his extensive background in leadership and management, Tom is committed to creating sustainable change that not only strengthens customer relationships but also drives long-term business success. Through his strategic vision and unwavering dedication, Tom Schiappa continues to elevate the standard of customer service across various industries, making a lasting impact on both clients and their customers.
Vice President at Communico, Ltd. in May 2014 to Present
Business Owner / Consulting at Tom Schiappa Business Consulting in February 2009 to April 2014
Sales & Multinational Account Director at Award Group International Inc in April 2003 to October 2008
Regional Channel Sales & Business Development Manager at Information Builders in February 2000 to March 2003
Program Manager at Sikorsky Aircraft in March 1991 to February 2000
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Account Management
Business Development
Business Strategy
Competitive Analysis
Cross-functional Team Leadership
Leadership
Management
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What is Tom Schiappa email address?
Email Tom Schiappa at [email protected] and [email protected]. This email is the most updated Tom Schiappa email found in 2026.
What is Tom Schiappa phone number?
Tom Schiappa phone number is +12034354117.
How to contact Tom Schiappa?
To contact Tom Schiappa send an email to [email protected] or [email protected]. If you want to call Tom Schiappa try calling on +12034354117.
What company does Tom Schiappa work for?
Tom Schiappa works for Communico, Ltd.
What is Tom Schiappa's role at Communico, Ltd.?
Tom Schiappa is Vice President
What industry does Tom Schiappa work in?
Tom Schiappa works in the Professional Training And Coaching industry.
Tom Schiappa Email Addresses
Tom Schiappa Phone Numbers
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