Tom Saraceni
Senior Director of Global Product Support at Boomi at Boomi | Raleigh, North Carolina, United States
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Senior Director of Global Product Support at Boomi at Boomi in March 2023 to Present
Director - Software Support at Boomi in December 2018 to March 2023
Program Director at IBM in November 2017 to December 2018
Customer Satisfaction Executive at IBM in March 2017 to November 2017
Senior Manager Cloud DevOps and Operations Control Center at IBM in August 2016 to March 2017
Senior Manager at IBM in January 2013 to August 2016
Senior Manager at IBM in April 2011 to December 2012
Software Development Manager – WebSphere Portal at IBM in April 2008 to April 2011
Software Development Manager – Lotus Quickr at IBM in October 2006 to April 2008
Level 2 Software Support Manager at IBM in March 2005 to October 2006
Proactive Customer Enablement at IBM in January 2004 to March 2005
Level 2 Support – WebSphere Portal/Web Content Manager at IBM in January 2002 to January 2004
Level 2 Support – Host Integration at IBM in May 2000 to January 2002
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Customer Escalation Management
Customer Service Management
Executive Management
Customer Engagement
Client Relations
Key Performance Indicators
Negotiation
Communication
IT Escalation
Business Insights
Business Process
Strategic Thinking
Enterprise IT Strategy
Customer Satisfaction
Customer Experience
SOA
Agile Methodologies
Software Development
Integration
Solution Architecture
Enterprise Software
Enterprise Architecture
Software Project Management
Cloud Computing
Cloud
IT Strategy
Customer Relationship Management (CRM)
Project Management
Requirements Analysis
Management
Artificial Intelligence
Agile & Waterfall Methodologies
Business Process Improvement
Policy Analysis
Strategic Planning
Software Development Life Cycle (SDLC)
DevOps
Operations Management
Team Leadership
Technical Support
Web Services
Leadership
Mobile Devices
Testing
Program Management
IT Service Management
Business Analysis
Business Intelligence
IT Management
IT Operations
Customer Service
Strategy
Software as a Service (SaaS)
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Discover more about BoomiWhat is Tom Saraceni email address?
Email Tom Saraceni at [email protected]. This email is the most updated Tom Saraceni email found in 2026.
What is Tom Saraceni phone number?
Tom Saraceni phone number is +19192192997.
How to contact Tom Saraceni?
To contact Tom Saraceni send an email to [email protected]. If you want to call Tom Saraceni try calling on +19192192997.
What company does Tom Saraceni work for?
Tom Saraceni works for Boomi
What is Tom Saraceni's role at Boomi?
Tom Saraceni is Senior Director of Global Product Support at Boomi
What industry does Tom Saraceni work in?
Tom Saraceni works in the Software Development industry.
Tom Saraceni Email Addresses
Tom Saraceni Phone Numbers
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