Tom Radliff
Senior Principal at Collision Workforce Assistance | Florissant, Colorado, United States
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Tom Radliff serves as a Senior Principal at Collision Workforce Assistance, where he leverages over 25 years of experience in the collision repair and claims industry to drive innovative solutions and enhance operational efficiency. His extensive background includes a unique blend of hands-on expertise and strategic oversight, having successfully founded and managed three start-up businesses within the sector. Tom's military service in the Illinois National Guard from 1970 to 1976 instilled in him a strong sense of discipline and leadership, which he applies to his current role.
At Collision Workforce Assistance, Tom is instrumental in developing and implementing training programs that elevate the skill sets of personnel in collision repair facilities. His contributions to creating a comprehensive online manual of processes and procedures for one of the nation’s largest collision repair corporations exemplify his commitment to standardizing excellence across the industry. This initiative not only streamlined operations but also enhanced customer satisfaction by ensuring that all team members were equipped with the necessary knowledge and tools to deliver high-quality service.
Tom's expertise in computer estimating, particularly with platforms like Audatex and CCC Pathways, positions him as a sought-after consultant and coach. His proficiency in change management and negotiation enables him to guide organizations through transitions, ensuring that they remain competitive in a rapidly evolving market. As an independent vehicle damage claims handler, he combines technical acumen with a customer-centric approach, ensuring that claims processes are efficient and transparent. Through his work, Tom continues to make a significant impact on the collision repair industry, fostering a culture of continuous improvement and excellence.
Senior Principal at Collision Workforce Assistance in November 2020 to Present
Independent Adjuster at Pilot Catastrophe Service in August 2020 to November 2020
Senior Estimator at Service King Collision in March 2020 to August 2020
Service Advisor at Service King Collision in August 2017 to March 2020
Service Advisor at Caliber Collision Centers in August 2014 to March 2017
Total Loss Examiner / Systems Coach at ABRA Auto Body & Glass in December 2013 to July 2014
Shop Compliance Inspector at Assured Performance Network in July 2012 to December 2013
Principle / Operations Manager at Collision Workforce Assistance in April 2009 to December 2013
Property Damage Specialist/Manager at Claims Service Professionals in January 2010 to January 2012
Manager of Operations / Principle at Hacienda Esperanza Enterprises, Inc. in March 2009 to January 2010
Shop Manager at Auto Image, Inc. in June 2005 to March 2009
Staffing Office Owner / Operator at Express Personnel Services in December 2005 to January 2007
Process Instructor / Shop Manager at ABRA Auto Body & Glass in September 2001 to June 2005
Regional Operations Coordinator at Tatman's Collision Team of America in December 1996 to January 2001
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* Collision damage estimating
Personnel management
HR/Staffing
Process Improvement
Technical Instruction
Computer estimating technical instructing
I-CAR Platinum Certified
Audatex Certified
CCC Pathways expert user
Change Management
Continuous Improvement
Vehicles
Automobile
Business Development
Collision
Purchasing
Automotive
Management
Personnel Management
Team Building
Claim
CCC Pathways
Leadership
Customer Service
Sales Management
Recruitment Training
Negotiation
Quality Assurance
Operations Management
Leadership Development
Damage
Coaching
Training
Automotive Aftermarket
New Business Development
I-CAR Platinum
Insurance
Parts
Strategic Planning
Customer Satisfaction
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What is Tom Radliff email address?
Email Tom Radliff at [email protected] and [email protected]. This email is the most updated Tom Radliff email found in 2026.
How to contact Tom Radliff?
To contact Tom Radliff send an email to [email protected] or [email protected]. (updated on November 04, 2024)
What company does Tom Radliff work for?
Tom Radliff works for Collision Workforce Assistance
What is Tom Radliff's role at Collision Workforce Assistance?
Tom Radliff is Senior Principal
What is Tom Radliff's Phone Number?
Tom Radliff's phone (303) ***-*320
What industry does Tom Radliff work in?
Tom Radliff works in the Insurance industry.
Tom Radliff Email Addresses
Tom Radliff Phone Numbers
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