Tom Gerdes
Vice President of Brand Operations at Southern Classic Chicken | Bossier City, Louisiana, United States
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As the Vice President of Brand Operations at Southern Classic Chicken, Tom Gerdes plays a pivotal role in shaping the operational landscape of the brand. With a strong focus on transformative leadership, Tom partners closely with brand ownership to design and implement innovative operational tools and training processes that elevate the performance of the current fleet of restaurants. His expertise in instructional design and program management enables him to create tailored training solutions that not only enhance employee skills but also foster a culture of continuous improvement and customer satisfaction.
Tom's strategic vision extends beyond immediate operational needs; he is instrumental in laying the groundwork for future franchise growth. By developing robust organizational infrastructures, he ensures that Southern Classic Chicken is poised for expansion while maintaining the high standards of quality and service that customers have come to expect. His involvement in strategic marketing and franchise development initiatives further underscores his commitment to driving brand success.
With a proven track record in new restaurant openings and labor management, Tom leverages his strong interpersonal skills to build top-tier teams that are aligned with the brand's mission. His results-driven approach is complemented by a deep understanding of business process improvement, allowing him to identify and implement efficiencies that maximize operational effectiveness. As a coach and mentor, Tom is dedicated to unlocking the potential of his team members, ensuring that they are equipped to deliver exceptional hospitality and contribute to the overall success of Southern Classic Chicken.
Vice President of Brand Operations at Southern Classic Chicken in March 2021 to Present
AFE Training Ambassador / Fulfillment Associate L1 at Amazon in December 2019 to February 2021
Learning Delivery Consultant / Instructional Designer at Buffalo Wings & Rings in July 2020 to November 2020
Director of Training, Operations Services & People Development at RAVE Restaurant Group, Inc. in April 2018 to November 2019
Senior Field Manager, Learning and Development at Cheddar's Scratch Kitchen in August 2016 to April 2018
Regional Human Resources Business Partner at Chili's in November 2013 to August 2016
Regional Learning Manager at Chili's in June 2010 to October 2013
Managing Partner at Chili's in November 2004 to June 2010
General Manager at Big Bowl in November 2001 to October 2004
General Manager at Corner Bakery Cafe in February 1996 to October 2001
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Performance Management
Change Management
Leadership Development Coaching
New Restaurant Openings
Restaurant Management
Succession Planning
Hiring
Food & Beverage
Catering
Recruiting
Onboarding
Income Statement
Workforce Planning
Food Safety
P&L
New Hire Orientations
HR Policies
Customer Satisfaction
Human Resources (HR)
Business Process Improvement
Budget Management
Project Management
Content Development
Instructional Design
Applicant Tracking Systems
Microsoft Office
Coaching
Employee Relations
Team Building
Talent Management
Leadership Development
Accountability
Organizational Effectiveness
Organizational Development
Employee Engagement
Management Development
Workshop Facilitation
Training Delivery
Training & Development
Training
Team Leadership
Strategic Thinking
Customer Service
Hospitality
ServSafe
Local Marketing
Labor Management
Franchise Consulting
Performance Consulting
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Discover more about Southern Classic ChickenWhat is Tom Gerdes email address?
Email Tom Gerdes at [email protected]. This email is the most updated Tom Gerdes email found in 2026.
What is Tom Gerdes phone number?
Tom Gerdes phone number is +13184292444.
How to contact Tom Gerdes?
To contact Tom Gerdes send an email to [email protected]. If you want to call Tom Gerdes try calling on +13184292444. (updated on October 31, 2024)
What company does Tom Gerdes work for?
Tom Gerdes works for Southern Classic Chicken
What is Tom Gerdes's role at Southern Classic Chicken?
Tom Gerdes is Vice President of Brand Operations
What industry does Tom Gerdes work in?
Tom Gerdes works in the Restaurants industry.
Tom Gerdes Email Addresses
Tom Gerdes Phone Numbers
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