Tom Clayton
Senior Staff, Technical Program Manger at ServiceNow | San Jose, California, United States
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Tom Clayton is a seasoned Senior Staff Technical Program Manager at ServiceNow, where he leverages over 15 years of extensive experience in program management to drive engineering initiatives focused on enhancing platform user experience (UX), software quality, and performance. His role involves leading cross-functional teams through the complete project lifecycle, ensuring that complex software and hardware programs are executed seamlessly from inception to completion. Tom's unique blend of technical acumen and management expertise allows him to navigate the intricacies of system architecture while maintaining a strategic focus on delivering high-quality results on time and within budget.
At ServiceNow, Tom is currently spearheading key projects that aim to optimize platform performance and improve overall user satisfaction. His proficiency in risk management and conflict resolution is instrumental in mitigating potential issues before they escalate, ensuring that project milestones are met without compromising quality. By employing a comprehensive Work Breakdown Structure (WBS), he effectively organizes and prioritizes tasks, enabling his teams to maintain clarity and focus throughout the project lifecycle.
Tom's strategic communication skills play a vital role in aligning stakeholders and fostering collaboration across departments. His ability to negotiate and manage project portfolios allows him to balance competing priorities while driving strategic initiatives that align with the company's goals. As a problem solver, Tom thrives in dynamic environments, consistently delivering innovative solutions that enhance operational efficiency and contribute to ServiceNow's reputation as a leader in the tech industry.
Senior Staff, Technical Program Manger at ServiceNow in January 2024 to Present
Principal Program Manager, New Product Introduction at RingCentral in August 2017 to August 2023
Sr. Program Manager – Business Operations, PMO, & New Product Introduction at Juniper Networks in January 2011 to August 2017
Sr. Program Manager - Transformation Office at Juniper Networks in September 2009 to January 2011
Sr. Program Manager - New Product Introduction at Juniper Networks in September 2007 to December 2009
Sr. Engineering Program Manager, Bluetooth Wireless System Component at Palm, Inc. in October 2006 to August 2007
Engineering Program Manager, Wi-Fi Wireless System Component at Palm, Inc. in May 2005 to January 2007
Project Manager, TrimTrac GPS locator at Trimble Navigation in January 2004 to April 2005
Project Manager, GPS Precision Clock Modules at Trimble Navigation in September 2002 to December 2003
Project Manager – Product Quality Assurance, Project Manager – Customer Product Qualifications at Maxtor(Acquired by Seagate in 2006) in January 1998 to January 2002
Senior Applications Engineer at Phase Metrics, Inc (Acquired by KLA in 2001) in January 1997 to January 1998
Corporate Account Customer Engineer, Failure Analysis Engineer at Quantum in January 1991 to January 1997
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Risk Management
Multi-functional
Work Breakdown Structure (WBS)
Strategic Initiatives
Strategic Communications
System Architecture
Problem Solving
Conflict Resolution
Project Portfolio Management
Negotiation
Written Communication
Project Control
Customer Experience
Software Project Management
Interpersonal Skills
Oral Communication
Presentations
Large Programs
Project Plans
Automotive
Processes Development
Consumer Electronics
Analytical Skills
Cross-functional Team Leadership
Program Management
Project Management
Product Lifecycle Management
Product Development
Engineering Management
Integration
Strategic Partnerships
Enterprise Software
Embedded Systems
Product Management
PMP
Testing
Software Development
Wireless
Process Improvement
Business Process Development
Operating Budgets
Schedules
Presentation Skills
Communication
Strategic Planning
Management
Project Management Office (PMO)
Business Process Improvement
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Discover more about ServiceNowWhat is Tom Clayton email address?
Email Tom Clayton at [email protected] and [email protected]. This email is the most updated Tom Clayton email found in 2026.
What is Tom Clayton phone number?
Tom Clayton phone number is +16508046614 and +12163747701.
How to contact Tom Clayton?
To contact Tom Clayton send an email to [email protected] or [email protected]. If you want to call Tom Clayton try calling on +16508046614 and +12163747701.
What is Tom Clayton net worth?
Tom Clayton has an estimated net worth of $150,000 to $249,999
What company does Tom Clayton work for?
Tom Clayton works for ServiceNow
What is Tom Clayton's role at ServiceNow?
Tom Clayton is Senior Staff, Technical Program Manger
What industry does Tom Clayton work in?
Tom Clayton works in the Software Development industry.
Tom Clayton Email Addresses
Tom Clayton Phone Numbers
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