Tom Barta
Director Customer Care, Analytics and Reporting at GXO Logistics, Inc. | Greater Indianapolis
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Tom Barta is a seasoned operations leader at GXO Logistics, Inc., where he currently serves as the Director of Customer Care, Analytics, and Reporting. In this pivotal role, Tom leverages his extensive Order to Cash operational experience to enhance customer satisfaction and streamline processes across the organization. His expertise in Vendor Management, Distribution, and Customer Service allows him to implement innovative strategies that drive efficiency and improve service delivery.
One of Tom's key projects involved spearheading the startup operations for Nike's 1.6 million square foot reverse logistics flagship facilities, where he successfully managed a workforce of 2,000 employees. Under his leadership, the project met all phased milestones for inbound returns processing and outbound production, which included both wholesale and e-commerce channels. Tom's ability to forecast and schedule production for all facility operations not only ensured seamless inventory control but also adhered to rigorous audit requirements.
His proficiency in integrating state-of-the-art technology processes, including SAP, AS400, and various other ERPs, has been instrumental in blending business acquisitions and optimizing operational workflows. Tom is adept at utilizing analytics to drive strategic planning and process improvement initiatives, ensuring that customer care remains at the forefront of GXO Logistics’ mission. With a strong foundation in project management and a commitment to excellence, Tom continues to enhance the company's capabilities, making him an invaluable asset to the team and the logistics industry as a whole.
Director Customer Care, Analytics and Reporting at GXO Logistics, Inc. in June 2017 to Present
Vendor Management Leader, North America Customer Service at Pearson in July 2014 to December 2016
Director, North America Back Office Operations at Pearson in January 2013 to June 2014
Customer Service Director at Pearson in January 2002 to December 2012
Operations Manager - Distribution / Logistics at MacMillan Publishing in January 1997 to December 2001
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Leadership
Management
Customer Service
Process Improvement
Project Management
Strategic Planning
Salesforce.com
Publishing
Account Management
Vendor Management
Team Building
Sales
Training
Operations Management
CRM
Team Leadership
Forecasting
Sales Management
Customer Experience
New Business Development
Employee Management
Public Speaking
Strategy
Cross-functional Team Leadership
Business Integration
Distribution Center Operations
SAP Sales & Distribution
Contract Negotiation
Key Performance Indicators
Knowledge Management
Sales Operations
Customer Relationship Management (CRM)
Order To Cash
Business Process Improvement
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Discover more about GXO Logistics, Inc.What is Tom Barta email address?
Email Tom Barta at [email protected]. This email is the most updated Tom Barta email found in 2026.
What is Tom Barta phone number?
Tom Barta phone number is +13362394254 and +13173411593.
How to contact Tom Barta?
To contact Tom Barta send an email to [email protected]. If you want to call Tom Barta try calling on +13362394254 and +13173411593.
What company does Tom Barta work for?
Tom Barta works for GXO Logistics, Inc.
What is Tom Barta's role at GXO Logistics, Inc.?
Tom Barta is Director Customer Care, Analytics and Reporting
What industry does Tom Barta work in?
Tom Barta works in the Transportation, Logistics, Supply Chain And Storage industry.
Tom Barta Email Addresses
Tom Barta Phone Numbers
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