Todd Wise
Application Management Service Delivery Director at Atos | Mason, Ohio, United States
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Todd Wise is a seasoned Information Management professional currently serving as the Application Management Service Delivery Director at Atos. In this pivotal role, Todd excels in managing client relationships and spearheading commercial development while ensuring the highest standards of service delivery quality across multiple regional accounts. His expertise lies in transitioning large IT functional groups from internal operations to a sourced service delivery model, where he effectively applies PMP and ITIL principles to streamline processes and foster technological evolution.
Todd's leadership is characterized by his ability to engage clients and business owners to deeply understand their key objectives. This collaborative approach enables him to develop and implement tailored solutions that not only meet but exceed client expectations, driving customer satisfaction and value creation. His strong business acumen is complemented by a robust skill set in IT Service Management, Global Delivery, and Application Lifecycle Management, allowing him to navigate complex challenges with ease.
Currently, Todd is leading a globally diverse team of resources, focusing on delivering Service Level Agreements (SLAs) that enhance operational efficiency and performance. His innovative mindset and history of thinking outside the box empower his team to tackle incidents effectively and manage requirements analysis with precision. As a self-starter, Todd continuously seeks opportunities for improvement, ensuring that Atos remains at the forefront of the industry in delivering exceptional application management services. Through his strategic vision and commitment to excellence, Todd Wise is not only transforming service delivery models but also shaping the future of IT operations within the organization.
Application Management Service Delivery Director at Atos in October 2012 to Present
Client Manager at Hewlett-Packard in April 2009 to October 2012
Service Delivery Manager, Master Level at Hewlwtt Packard - Procter & Gamble in June 1996 to April 2009
Senior Systems Engineer at Lockheed Martin - General Electric in July 1989 to May 1996
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Supply Chain
Global Client Management
Manage client expectations
Customer Relations
Solution Architecture
Cross-functional Team Leadership
Proposal Leadership
IT Service Management
Global Delivery
People Management
PMP
Managed Services
Service Delivery
Escalation Management
IT Operations
ITIL
Data Center
IT Management
Requirements Analysis
Incident Management
Incident Handling
Application Life Cycle Management
Application Deployment
Service Delivery Management
Application Lifecycle Management
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Discover more about AtosWhat is Todd Wise email address?
Email Todd Wise at [email protected]. This email is the most updated Todd Wise email found in 2026.
How to contact Todd Wise?
To contact Todd Wise send an email to [email protected]. (updated on October 29, 2024)
What company does Todd Wise work for?
Todd Wise works for Atos
What is Todd Wise's role at Atos?
Todd Wise is Application Management Service Delivery Director
What is Todd Wise's Phone Number?
Todd Wise's phone (216) ***-*236
What industry does Todd Wise work in?
Todd Wise works in the Public Safety industry.
Todd Wise Email Addresses
Todd Wise Phone Numbers
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