Todd Gunnell
Director Customer Analytics (various titles) at Farmers Insurance | Los Angeles, California, United States
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Todd Gunnell is a seasoned Marketing and Customer Analytics Leader at Farmers Insurance, where he excels in driving customer-centric initiatives through data-driven insights. In his role as Director of Customer Analytics, Todd leads a diverse team focused on harnessing the power of analytics to enhance customer experiences and inform strategic decision-making. His expertise spans a wide range of analytics projects, including Customer Segmentation, Customer Lifetime Value analysis, and the implementation of Net Promoter Score (NPS) methodologies.
Under Todd's leadership, the Marketing Analytics and Customer Analytics teams have successfully executed projects that not only measure business value but also translate complex data into actionable strategies. His ability to communicate intricate technical concepts to stakeholders, including executive leadership, has been instrumental in fostering a data-driven culture within the organization. Todd's proficiency in tools such as SAS and SQL, combined with his strong background in predictive modeling and pricing analysis, allows him to develop innovative solutions that address the evolving needs of customers.
Key projects led by Todd have focused on improving customer experience through targeted analytics initiatives, ensuring that Farmers Insurance remains at the forefront of the industry. His commitment to continuous improvement and customer satisfaction has positioned him as a trusted advisor within the company, where he is recognized for his strategic vision and ability to deliver pragmatic solutions. With a proven track record in people management and a passion for leveraging analytics to drive business success, Todd Gunnell is a pivotal figure in shaping the future of customer engagement at Farmers Insurance.
Director Customer Analytics (various titles) at Farmers Insurance in October 2017 to Present
Marketing Analytics Lead at Farmers Insurance in October 2010 to October 2017
Analytics Manager at Farmers Insurance in October 2007 to October 2010
Product Management Analyst & Product Manager at Farmers Insurance in January 2000 to October 2007
Para Actuary at Farmers Insurance in July 1999 to January 2000
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SAS (Programming Language)
Property and Casualty Insurance
People Management
Product Management
Customer Analytics
Marketing Analytics
Analytics
A/B Testing
Net Promoter Score
Segmentation
Actuarial Science
Team Leadership
SQL
Communication
Pricing Analysis
Predictive Modeling
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Discover more about Farmers InsuranceWhat is Todd Gunnell email address?
Email Todd Gunnell at [email protected]. This email is the most updated Todd Gunnell email found in 2026.
What is Todd Gunnell phone number?
Todd Gunnell phone number is +18182926984 and +13108322831.
How to contact Todd Gunnell?
To contact Todd Gunnell send an email to [email protected]. If you want to call Todd Gunnell try calling on +18182926984 and +13108322831. (updated on September 13, 2024)
What company does Todd Gunnell work for?
Todd Gunnell works for Farmers Insurance
What is Todd Gunnell's role at Farmers Insurance?
Todd Gunnell is Director Customer Analytics (various titles)
What industry does Todd Gunnell work in?
Todd Gunnell works in the Insurance industry.
Todd Gunnell Email Addresses
Todd Gunnell Phone Numbers
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