Todd Graden
Owner at TAG Renovations | Denver, Colorado, United States
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Todd Graden is a seasoned Customer Success leader with over two decades of experience in account management, professional services, and go-to-market strategies. As the Lead Advisor at Wren Strategies, Todd plays a pivotal role in partnering with Software as a Service (SaaS) companies to cultivate and refine their Customer Success disciplines. His expertise lies in providing fractional customer success leadership, where he conducts strategic assessments that help organizations identify and address their unique challenges. Todd is adept at building comprehensive customer journeys that enhance user experience and drive customer conversion, ensuring that clients not only achieve their goals but also realize the full potential of their investments.
Currently, Todd is spearheading key projects that focus on establishing critical performance indicators (KPIs) and conducting thorough technology and process reviews. His approach is rooted in a deep understanding of digital strategy and digital marketing, allowing him to implement solutions that are both innovative and effective. Todd's leadership skills shine as he coaches teams through change and adversity, fostering an environment of growth and resilience. His commitment to transforming lives one community at a time, as demonstrated in his previous role at Calix, underscores his passion for making a meaningful impact in the tech landscape. With a strong foundation in CRM and program management, Todd Graden is dedicated to driving success for his clients, ensuring they thrive in an increasingly competitive market.
Owner at TAG Renovations in July 2006 to Present
Founder and Lead Advisor at Wren Strategies in March 2024 to Present
Advisory Board Member at Customer Experience at The Leeds School of Business at the University of Colorado Boulder in September 2024 to Present
Owner at TAG Electric Co / TAG Home Solutions in January 2025 to Present
Regional Vice President, Customer Success at Calix in June 2021 to December 2023
Director Customer Success at Oracle in June 2016 to May 2021
Chief Marketing Officer and Head of Customer Experience at Fanwish in July 2015 to March 2016
VP & GM, Client Services at Yesmail in October 2012 to August 2015
Director, Client Services at eBay Enterprise Marketing Solutions (formerly e-Dialog) in October 2011 to October 2012
Senior Manager, Managed Services and Digital Strategy - Americas at Alterian (purchased by SDL plc) in May 2010 to October 2011
Sr. Account Director - Interactive Services at Merkle (and Quris) in February 2000 to March 2009
Product Manager / Chief Editor at Exactis.com in February 1996 to February 2000
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State University of New York at Fredonia, BS, January 1988 to January 1992
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Customer Conversion
Project Delivery
Presentations
Staff Retention
International Relations
Communication
Analytical Skills
Key Performance Indicators
Artificial Intelligence (AI)
Performance Metrics
Business Reviews
Business Strategy
Build Strong Relationships
Sales
Strategic Planning
Manager of Managers
Customer Satisfaction (CSAT)
Email Marketing
Web Analytics
Database Marketing
Analytics
Multi-channel Marketing
Online Marketing
Account Management
Mobile Marketing
SEO
E-commerce
Digital Strategy
Marketing Automation
Marketing
Digital Marketing
CRM
Strategy
Interactive Marketing
Team Leadership
Client Services
Advertising
Customer Experience
Leadership
SaaS
Program Management
Software Implementation
Professional Services
SEM
Customer Relationship Management (CRM)
Search Engine Marketing (SEM)
Search Engine Optimization (SEO)
Software as a Service (SaaS)
Start-ups
Strategic Partnerships
Marketing Strategy
Mobile Applications
Mobile Technology
e-commerce
Management
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What is Todd Graden email address?
Email Todd Graden at [email protected]. This email is the most updated Todd Graden's email found in 2026.
How to contact Todd Graden?
To contact Todd Graden send an email to [email protected]. (updated on January 17, 2024)
What company does Todd Graden work for?
Todd Graden works for TAG Renovations
What is Todd Graden's role at TAG Renovations?
Todd Graden is Owner
What is Todd Graden's Phone Number?
Todd Graden's phone (303) ***-*981
What industry does Todd Graden work in?
Todd Graden works in the Internet industry.
Todd Graden Email Addresses
Todd Graden Phone Numbers
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