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Todd Feldman

Senior Software Development Manager, Fulfillment Technologies

Building high-performance teams and high-impact software

Seattle, Washington

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Todd Feldman's Email Addresses & Phone Numbers

Todd Feldman's Work Experience

Amazon.com

Senior Software Development Manager, Fulfillment Technologies

February 2013 to November 2013

Greater Seattle Area

Amazon.com

Senior Software Development Manager, Amazon Prime

July 2007 to December 2009

Greater Seattle Area

Amazon.com

Software Development Manager, Global Financial Systems

October 2005 to July 2007

Greater Seattle Area

Todd Feldman's Education

Stanford University

M.S., Computer Science

1991 to 1997

University of Oxford

M.St., Latin Language and Literature

1990 to 1991

Stanford University

B.S., Computer Science, With Distinction

1986 to 1990

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About Todd Feldman's Current Company

Amazon.com

Responsible for tools and services driving the physical and virtual workflows that process every inbound shipment at all Amazon fulfillment centers worldwide. Also responsible for "white glove" applications enabling root-cause research and resolution of defects at all stages from carrier arrival through product stowage.

Frequently Asked Questions about Todd Feldman

What company does Todd Feldman work for?

Todd Feldman works for Amazon.com


What is Todd Feldman's role at Amazon.com?

Todd Feldman is Senior Software Development Manager, Fulfillment Technologies


What is Todd Feldman's personal email address?

Todd Feldman's personal email address is to****[email protected]


What is Todd Feldman's business email address?

Todd Feldman's business email address is t****[email protected]


What is Todd Feldman's Phone Number?

Todd Feldman's phone (206) ***-*382


What industry does Todd Feldman work in?

Todd Feldman works in the Internet industry.


About Todd Feldman

📖 Summary

Senior Software Development Manager, Fulfillment Technologies @ Amazon.com Responsible for tools and services driving the physical and virtual workflows that process every inbound shipment at all Amazon fulfillment centers worldwide. Also responsible for "white glove" applications enabling root-cause research and resolution of defects at all stages from carrier arrival through product stowage. From February 2013 to November 2013 (10 months) Greater Seattle AreaSenior Software Development Manager, Amazon Prime @ Amazon.com Owned the development of new membership benefits and subscriber acquisition initiatives for Amazon's loyalty program. Dramatically expanded free trial eligibility through improved identity/fraud detection, introduced Saturday and same-day delivery options, reduced subscription friction by integrating membership offers with Amazon's Buy Box and order pipeline, and earned customer trust by launching auto-cancellation of unused subscriptions. Sustained ticket reduction by an order of magnitude, instituted operational metrics and dashboards, and served as the lead of all software development during multi-level management attrition. From July 2007 to December 2009 (2 years 6 months) Greater Seattle AreaSoftware Development Manager, Global Financial Systems @ Amazon.com Designed, launched, and evolved Amazon's proprietary service-oriented and event-driven financial reporting and accounting system with global coverage and general ledger integration, fully deprecating its crumbling, unscalable, batch/ETL-based predecessor. Evangelized and demystified the innovative architecture and technologies employed to business stakeholders up through the Corporate Controller, transforming cautious resistance into informed buy-in. Implemented, audited, and held accountable for process and data controls ensuring Sarbanes-Oxley compliance. Established the organization's first remote support engineering team (in Hyderabad, India). Pioneered agile development processes across the organization with great success. From October 2005 to July 2007 (1 year 10 months) Greater Seattle AreaSoftware Development Engineer, Global Financial Systems @ Amazon.com Played a lead role in the design, implementation, and adoption of Amazon's proprietary service-oriented financial reporting systems infrastructure -- including a centralized accounting rules engine, event-driven data collection middleware, general ledger integration, and sub-ledger reporting -- to automate and scale Amazon’s global revenue, COGS, cash, inventory, and expense accounting. Led the team responsible for revenue, cash, taxes, promotions, and gift certificates. Designed and optimized numerous financial reports delivered daily to executives at Amazon and strategic partners including Toys"R"Us and Target. From July 2002 to October 2005 (3 years 4 months) Greater Seattle AreaSoftware Development Engineer @ Junglee Corporation Designed, implemented, and deployed customized "Job Canopy" websites featuring searchable employment listings extracted directly from individual employer websites by automated software agents. Entrusted with the policy and execution of Junglee's customer service, liaising as necessary between customers and internal business development and engineering teams. Elevated engineering best practices by formulating and socializing style and efficiency guidelines for coding software agents in Junglee's proprietary language. (Junglee was acquired by Amazon.com in August, 1998.) From June 1997 to August 1998 (1 year 3 months) Sunnyvale, CADirector of Re-Engagement Engineering @ Redfin Responsible for driving user registration and retention through repeated, increasingly engaged visits to our website and apps. Championed and oversaw the complete re-architecture of our customer notifications platform from a batch job crumbling under the weight of dramatically increased amounts of data to a cloud-based real-time streaming pipeline with industry-leading, horizontally scalable performance; customers are notified (by email or push notifications) about new homes that meet their saved criteria within minutes of the homes' debut on an MLS and, on average, several hours earlier than our closest competitors. Launched innovative, compelling, and empowering features for home buyers and homeowners, including Hot Homes, Shared Search, the Redfin Estimate. Spearheaded the development of internal frameworks for tracking fine-grained user actions on our website and apps, and allowing merchandisers to target and rapidly test content without requiring code changes. Reinvented our twice-yearly Hackathon to better cultivate participants' project ideas, self-organize teams around them, and ship more of them to production; sponsored online tools to facilitate submitting ideas, choosing teams, and voting on projects, and introduced interactive science fair style demos in place of an increasingly mind-numbing sequence of slide-based presentations. Launched the company's inaugural Engineering Mentorship Program, providing opportunities for engineers and managers to both give and receive mentorship. Introduced formal, effective scrum processes to my teams, and offered guidance to other engineering leads. Ignited the movement to raise the bar for engineering excellence by working directly with my teams and by recruiting top-notch engineers and managers onto my teams and into other parts of the organization. From November 2013 to November 2016 (3 years 1 month) Greater Seattle AreaSenior Software Development Manager, Kindle @ Amazon.com Built development and QA teams from scratch focused on innovation in the Education and Enterprise vertical markets. Launched the e-book industry's first print-fidelity page numbers and digital textbook rentals with customizable rental periods. Developed Print Replica Kindle textbooks that maintain the rich formatting and layout of their related print editions. Enabled the nation's first adoption of an e-book curriculum by an entire high school through designing and developing Whispercast, a Web portal for the bulk purchase and distribution of Kindle e-books by large institutions. Owned software development for Author Services with Amazon Publishing as a key stakeholder. Empowered authors to create and manage vibrant platforms on Amazon properties while making it simple and compelling for readers to learn about their favorite authors and also discover new ones. Introduced “About the Author” (auto-updating, mixed content author profiles) on Kindle e-Ink and tablet devices worldwide. Designed and launched Author Rank (patent filed) on Amazon.com to spotlight bestselling authors by genre, updated hourly, based on the sales of all print and digital books; enabled authors to view complete histories of their ranks trended over time, along with other illuminating sales and readership metrics, at Author Central. From December 2009 to February 2013 (3 years 3 months) Greater Seattle AreaSoftware Development Engineer @ Amazon.com Significant contributions in my first four years at Amazon.com include:CRM Applications: Internationalized, enhanced, and maintained the front- and back-ends of key automated e-mail marketing programs. Developed ETL scripts for the CRM data mart using Perl, ksh, SQL, and Ab Initio. Amazon Buyer Information System (ABIS): Migrated this essential research, forecasting, and purchasing tool used by Amazon's buyers from a Java Swing application to a WLE server-based Java application with an HTML front-end. Implemented several back-end modules to provide complete catalog integration as well as many GUI components.Contribution Margin (CM): As the sole software engineer on this cross-functional "task force" project to calculate the profitability of every item that Amazon sells, I designed and built the CM database, computation model, data access tools, and reports that became widely used throughout the company. Recognized with a corporate "Just Do It" award for rapidly implementing tools to provide access to critical data instead of waiting several months for a fancier interface to be developed.Product Spider (three patents issued): I was one of three software engineers who designed and built a system for identifying and categorizing products for sale across a complete snapshot of the Web and including them in relevant "All Product Search" results on Amazon.com.WebHire Transition: Responsible for the technical transition of Junglee's employment listing business to WebHire after Junglee's acquisition by Amazon. Trained the engineering team at WebHire and worked closely with their business team and Junglee's customers to ensure a seamless transition of technical processes and customer support. From August 1998 to July 2002 (4 years) Greater Seattle AreaLecturer, Department of Computer Science @ Stanford University Taught undergraduate and master’s level courses in artificial intelligence, programming methodology and abstractions, and the theoretical foundations of computer science. Responsibilities included designing all lectures, handouts, exams, and instructional software, developing engaging and effective programming assignments and problem sets, supervising staffs of teaching assistants, and serving as academic advisor to undergraduates. From June 1993 to June 1997 (4 years 1 month) Stanford, CADirector, Software Engineering @ Rover.com Led software engineering for browse-based matching of dog owners with sitters and walkers, including supply and demand growth, search and marketplace, payments and accounting, operational efficiency, and international expansion. Independently drove the research, selection, contract negotiation, and inauguration of our partnership with a near-shore software engineering firm in Latin America. Spearheaded, budgeted, and directed Rover's first-ever campus recruiting initiatives, including tech talks, career fairs, and interviews. Advocated for diversity in hiring and raised organizational awareness of related issues. From March 2018 to May 2019 (1 year 3 months) Greater Seattle AreaDirector of Re-Engagement Engineering and Technical Recruiting @ Redfin Over the previous four years and in several stages, built six new software development teams to serve the evolving Re-Engagement charter. Led strategic planning for 2018 regarding user registration and engagement, culminating in a written proposal that was strongly endorsed by the executive team.Also led industry, early career, and diversity recruiting for the Engineering, Product Management, Product Design, and Analytics Engineering organizations in Seattle and San Francisco. After six months, orchestrated the technical recruiting teams' transition from a full-lifecycle model to a finder/filler model with combined responsibilities for both industry and early career candidates. Streamlined and focused hiring manager/recruiter relationships, increased requisition capacity, and improved interview-to-offer-acceptance rates. Advocated for and piloted the company's first-ever on-campus interview loops. From November 2016 to March 2018 (1 year 5 months) Greater Seattle AreaSenior Engineering Manager, Homes Platform @ Airbnb For my first six months at Airbnb, I led the teams that underpin Airbnb's core components (users, listings, reservations, pricing, availability, reviews) and provide platform-level offerings for all types of properties and their hosts.I am currently leading the Regulatory Platform engineering organization. We build the software products that enable Airbnb, at scale, to partner with jurisdictions around the world in developing and enforcing home sharing regulations in their communities, and to support hosts in complying with those regulations. San Francisco, CA


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In a nutshell

Todd Feldman's Personality Type

Introversion (I), Sensing (S), Thinking (T), Perceiving (P)

Average Tenure

2 year(s), 5 month(s)

Todd Feldman's Willingness to Change Jobs

Unlikely

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